Night Receptionist & Student Living Concierge

Homes For Students; Newcastle upon Tyne; Remoto; GBP 12.000 - 15.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous holiday package: 25 days + BH

Exclusive retail discounts

Birthday / special day off

Cycle-to-work scheme

2 charity days per annum

Descrizione del lavoro

Homes for Students is seeking a Night Receptionist at The Glassworks in Newcastle upon Tyne to deliver outstanding customer service to residents and visitors.

You will be the first point of contact during night shifts, handle enquiries, assist with sign-in/out, monitor security systems, and log incidents to support safe, welcoming student living.

This role requires flexibility, teamwork with the on-site staff, and a commitment to helping students feel at home.

Competenze

• Demonstrates excellent customer service and communication skills.
• Maintains safety and security awareness during night shifts.
• Keeps accurate records and responds professionally to incidents.

Mansioni

• Be the first point of contact during night hours for residents and visitors.
• Handle enquiries, assist with sign-in/out and maintain reception standards.
• Respond to emergencies, monitor security systems, and log incidents.
• Support welfare checks and coordinate with Property Manager as needed.
• Assist with on-site maintenance alerts and basic admin tasks.

Conoscenze

Customer service

Communication

First point of contact

Safety awareness

Strumenti

CCTV monitoring

Descrizione del lavoro

Homes for Students is seeking a Night Receptionist at The Glassworks in Newcastle upon Tyne to deliver outstanding customer service to residents and visitors.

You will be the first point of contact during night shifts, handle enquiries, assist with sign-in/out, monitor security systems, and log incidents to support safe, welcoming student living.

This role requires flexibility, teamwork with the on-site staff, and a commitment to helping students feel at home.