Newcastle upon Tyne Bank Worker Hostel Security Night Concierge

HHS Group; Newcastle upon Tyne; Presencial; GBP 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Employee discounts

Descripción de la vacante

HHS Group is seeking a Night Concierge for a hostel in Newcastle upon Tyne. You will provide security and frontline customer service to residents, greeting guests and responding to inquiries during night hours.

Responsibilities include monitoring premises, handling security incidents, following fire and safety procedures, and assisting with light maintenance and cleaning tasks. DBS check required or willing to obtain one.

Formación

• Excellent customer service skills.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Experience in a security or customer service role is desirable.
• An enhanced DBS or willingness to be Enhanced DBS checked.

Responsabilidades

• Greeting and welcoming residents
• Answering phones and responding to inquiries
• Monitoring the security of the premises
• Managing and de-escalating Anti-Social Behaviour and calling the emergency services when required.
• Ensuring that all fire and safety procedures are followed.
• Assisting with the maintenance of the premises
• Building Welfare Checks
• Light Cleaning Duties

Conocimientos

Customer service

Communication

Teamwork

Security experience

DBS check

Descripción del empleo

Newcastle upon Tyne Bank Worker Hostel Security Night Concierge

We are looking for a Night Security Concierge to join our team at our homeless hostels in Newcastle upon Tyne. The role will involve providing security and customer service to our residents.

Responsibilities

• Greeting and welcoming residents
• Answering phones and responding to inquiries
• Monitoring the security of the premises
• Managing and de-escalating Anti-Social Behaviour and calling the emergency services when required.
• Ensuring that all fire and safety procedures are followed
• Assisting with the maintenance of the premises
• Building Welfare Checks
• Light Cleaning Duties

Qualifications

• Excellent customer service skills
• Strong communication skills
• Ability to work independently and as part of a team
• Experience in a security or customer service role is desirable
• An enhanced DBS or willingness to be Enhanced DBS checked.

Benefits

• Competitive salary
• Employee discounts

Keywords

Night security, Night Concierge, night shifts, homeless hostels, Newcastle upon Tyne, customer service, security, safety, fire, maintenance