Night Receptionist

Soho House via Caterer.com; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hospitality group in Manchester is seeking an experienced Night Receptionist to ensure a seamless front-of-house experience overnight. The ideal candidate will have 2-3 years’ experience in a front desk role, preferably in luxury hospitality or private members clubs, and strong communication skills. Key responsibilities include handling guest check-ins and requests while maintaining a calm and professional environment. This position offers competitive compensation and numerous employee perks, including training and discounts.

Benefits

Weekly Pay

Team meal during shifts

50% discount on Food & Drink

Health Cash Plan

Dental Plan

Birthday Day Off

Staff Discount on Cowshed & Soho Home

Paid charity support days

Free Counselling Sessions

Unique food and drink training

Continuous training and development

Team Events

Qualifications

• 2–3 years’ experience in a front desk role preferably on nights.
• Experience in luxury hospitality or private members clubs.
• Excellent verbal and written communication.

Responsibilities

• Deliver a calm, seamless front-of-house experience during overnight hours.
• Handle late check-ins, early departures, and guest requests.
• Support the smooth running of Club and accommodation operations.

Skills

Communication skills

Calm under pressure

Guest-first mindset

Leadership skills

Team coordination

Tools

Reservation systems (Opera, Open Table)

Job description

Night Receptionist - Soho House Manchester

Manchester

The Role…

At Soho House, as the Night Receptionist, you play a key role in delivering a calm, seamless front-of-house experience during overnight hours. You are the first point of contact for members and guests, setting the tone for a warm, professional, and reassuring welcome from arrival through to departure.

Working closely with the Night Manager and overnight teams, you’ll support the smooth running of Club and accommodation operations, handling late check-ins, early departures, and guest requests with discretion, efficiency, and confidence. This role requires a strong eye for detail, excellent communication skills, and the ability to remain composed and attentive in a quieter, independent working environment.

What’s in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 year’s continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

What we are looking for…

• 2–3 years’ experience in a front desk role preferably on nights
• Experience in luxury hospitality or private members clubs
• Strong leadership and team coordination skills
• Excellent verbal and written communication
• Proficient in reservation systems (e.g., Opera, Open Table, or equivalent)
• Calm under pressure and adept at resolving issues with a guest-first mindset