Night Receptionist

The Londoner; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

The Londoner, a chic 5 Star Luxury Hotel located in Leicester Square, is seeking a Night Receptionist to join their front of house team. This role offers an excellent opportunity to showcase your hospitality skills in a prestigious environment, focusing on delivering exceptional guest experiences. Enjoy numerous benefits including holiday entitlement, complimentary meals, and development opportunities in a recognized Great Place to Work.

Benefits

28 days Holiday per annum including Bank Holidays

Complimentary hot meals and beverages daily

Recommend a Friend Scheme of up to £500 per friend recommended

Annual complimentary night stays

Preferential accommodation rates for all employees

Access to a discount platform for popular stores

Auto enrolment into company pension scheme

Regular social events

Annual company recognition events

Access to company doctor for medical appointments

Qualifications

• Previous hotel reception experience required ideally in a 4- or 5-star hotel.
• Excellent attention to detail and customer service skills.
• Command of English language both written and spoken.

Responsibilities

• Responsible for night reception lobby hosting for a smooth guest experience.
• Ensure customer satisfaction in line with core values and standards.

Skills

Attention to detail

Customer service skills

Impeccable command of English

Tools

Opera

Office 365

Guest Plus

Job description

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Welcome to The Londoner, a hotel that is chic boutique
in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces,
tastes, textures, and offerings over 15 floors.
Situated in the heart of Leicester Square, where the four corners of the
city meet. We are seeking hospitality professionals whose unique
talents and ambitions will drive them to not only rise to our guests exacting
standards, but also propel their own career potential in a company that
recognizes and rewards. Stand out from
the crowd by joining London’s first ‘Super Boutique’ hotel.

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture .

We are currently recruiting for a Night Receptionist to join our front of house team at The Londoner, our 5 Star Luxury Hotel.

Overview:

• An amazing opportunity to join our 5 Star Luxury Hotel, The Londoner as a Night Receptionist. The hours for this role are 4 days on 3 days off on a rota basis.
• As a Night Receptionist you will be responsible for night reception lobby hosting, ensuring a smooth guest experience at night.
• Ensuring a high level of customer satisfaction is delivered all times in line with our core values and standards, exceeding guest expectations.

About You:

• Previous hotel reception experience is required ideally within a 4- or 5-star hotel operation.
• Previous experience of IT applications including Opera, Office 365, Guest Plus.
• Demonstrates excellent attention to detail and customer service skills.
• Impeccable command of the English language both written and spoken.

Company Benefits:

28 days Holiday per annum including Bank Holidays increasing with long service

Complimentary hot meals, salad bar and unlimited beverages provided daily

R ecommend a Friend Scheme of up to £500 per friend recommended.

Annual complimentary night stays within our hotels

Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends

Access to a discount platform for all of the most popular stores and outlets

Auto enrolment into our company pension scheme

Regular social events across all hotels

Annual company recognition events held in January each year

Wellbeing champions across all of our hotels

Access to our company doctor for medical appointments and occupational health support

Access for all hosts to our online learning platform Edwardian Academy

Opportunities for promotion and a wide range of training programs to support your development

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the Uk. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 27/06/2025 by TN United Kingdom