Night Receptionist

PPHE Hotel Group; Greater London; On-site; GBP 14,000; Full time

Job summary

A leading hospitality company in Greater London is seeking a Night Receptionist for its new hotel in Hoxton. This role focuses on providing exceptional service to guests during check-in and ensuring a seamless experience throughout their stay. The Night Receptionist will enjoy various benefits, including enhanced holiday days, discounted hotel rates, and a dynamic working environment centered around art and culture. Exceptional candidates should exhibit strong interpersonal skills and a proactive work ethic. Join us and become part of an inspired team!

Benefits

Wellness days

Discounted hotel rates

F&B discounts

Two free meals per day

Pay access before payday

Pension plan

Annual Staff parties

Award-winning training

Company pension plan

Qualifications

• Strong work ethic, well-presented, and personable.
• Passion for art, culture, and hospitality.
• Ability to work 12-hour shifts on a 4 on/4 off pattern.

Responsibilities

• Ensure guests have a seamless experience.
• Provide the best service possible during check-ins and phone interactions.
• Collaborate with other departments to enhance guest experience.
• Create memorable experiences for guests.

Skills

Pride in ensuring seamless guest experience

Strong work ethic

Personable and well-presented

Collaboration with other departments

Job description

Night Receptionist

We are recruiting for Night Receptionist for one of the Coolest New Hotel in Hoxton! Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident is about to hit the scene. The 26-floor art'otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants

As our Night Receptionist, you will receive:

• Salary: £13.79 per hour plus great benefits
• Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Two free meals per day including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub – discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training

As a Master of your Craft, you will…

• Take pride in ensuring our guests have a seamless experience
• Strive to provide the best service possible with every interaction with our guests from check‑ins to simply answering the phone
• Have a strong work ethic and will be well‑presented and personable
• Ensure each guest has a memorable experience
• Enjoy collaborating with other departments
• Be available to work 4 on/4 off shift pattern (12‑hour shifts)

If you share a passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; and by encouraging their passion for art and appetite for the finer things in life.

be bold. be creative. be original.