Night Porter

Cliftonville; Cromer; On-site; GBP 20,000 - 26,000; Full time

Job summary

Cliftonville is seeking a Night Porter to join our team. This role is crucial for ensuring guest safety and delivering exceptional service. Ideal candidates will have experience in hospitality, strong communication skills, and attention to detail, as they will handle guest requests and maintain security during night shifts. Exceptional benefits include 28 days of holiday per year, training opportunities, and discounts at Young’s venues.

Benefits

Access to Career Pathway

Free Meals

Weekly Pay

28 Days Holiday Per Year

20% Discount in All Young’s Pubs and Hotels

Share Save Scheme

Company Pension Scheme

Qualifications

• Experience in a similar hospitality environment.
• Excellent communication skills.
• Impeccable eye for detail.

Responsibilities

• Ensure the safety of guests and security of the venue throughout the night.
• Deal with guest requests and check in late arrivals.
• Maintain room standards and carry out health and safety checks.

Skills

Customer Service

Communication

Attention to Detail

Job description

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We are a collective of like-minded, guest-focused individuals. Our mission is to craft memorable experiences and lasting memories, delivered with warm, genuine & generous hospitality. As part of the City Pub Group/Youngs portfolio, we offer unrivalled benefits, development opportunities & progression pathways for our team.

The Cliftonville is a venue for all to love - exceptional locally sourced food delivered with heart, 30 boutique bedrooms with unrivalled sea views & a burgeoning weddings and events business. Just a short stroll from the beach, the pier and the town centre, we have a lot to shout about and to be proud of.

What We Offer Our Night Porters:

• Access to our Career Pathway, Apprenticeships, and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young’s pubs and hotels
• Share Save Scheme
• Company Pension Scheme

What we look for in a Night Porter:

As the successful Night Porter, you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated, and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills, and an impeccable eye for detail.

Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with guest requests, greeting and checking in late arrivals, maintaining room standards, setting up for breakfast service, and carrying out health and safety checks and audits as necessary.