Night Manager

Heartwood Inns; Addlestone; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading hospitality company in England is seeking a Night Manager to ensure guest safety and manage property operations during overnight hours. Responsibilities include handling late check-ins, performing night audits, and maintaining cleanliness standards. Candidates should possess 1-2 years of experience in hospitality and demonstrate strong organizational skills. Join a dynamic team in a growing company committed to staff development and well-being.

Benefits

Access to Employee Assistance Program

Instant pay access

Enhanced Maternity & Paternity leave

Up to 1,500 Referral Bonus

Discounts on food and retail

Cycle to Work Scheme

Qualifications

• 1-2 years experience as a Night Manager in a hotel or hospitality setting.
• Ability to work alone and solve problems independently.
• Communicate effectively with team and guests.

Responsibilities

• Manage late guest check-ins and early check-outs.
• Perform night audits and compliance checks.
• Ensure successful breakfast service preparation.
• Oversee property cleanliness and standards.
• Evacuate the property in case of fire alarm.

Skills

Attention to detail

Organizational skills

Problem-solving

Guest care

Job description

Night Manager - The Potters Heron, Ampfield

Night Manager

Salary of 32,000 per annum

40 hour contract

At Heartwood Collection, we're on the lookout for meticulous and thorough individuals to join our team as a Night Manager

As a Night Manager at Heartwood Collection, you'll ensure the safety and well‑being of our guests during overnight stays and maintain the smooth operation of the property outside key trading hours. You'll be responsible for delivering exceptional guest care while ensuring that health and safety standards are met. Also be responsbole for the cleaniness of the public areas.

Key Responsibilities:

• Handle late guest check‑ins, early check‑outs, and room allocations/ upgrades through the Property Management System (PMS)
• Perform night audits, including fire, health and safety, security, and compliance checks; collaborate and hand over with the Management Team
• Ensure breakfast service preparation is completed and provide a thorough shift handover
• Manage cleaning duties and oversee property cleanliness and standards
• Evacuate the property in case of fire alarm activation, following company procedures

What we offer:

• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to 1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You:

• ++) You're responsible jau, reliable, and have a keen eye for details
• Well‑organised and able to work with systems and communicate effectively
• Have the ability to work alone and solve problems independently
• 1-2 years experience as a Night Manager in a hotel or hospitality setting

At Heartwood Collection, we're excited about the future. With over 40 locations ou and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that's warm, genuine, and full of life.

Please note, we cannot take applications from overseas or that require sponsorship