Night Manager Hospitality Team Lead, Flexible Hours

RBH; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hospitality management company is looking for a Nights Manager at The Alan Hotel in Manchester. The role involves managing a night team, ensuring operational smoothness, and providing excellent customer service. The ideal candidate will have previous nights hotel experience and strong communication skills. This full-time position offers a competitive salary and a comprehensive benefits package, including discounted rates and extra holiday for birthdays.

Benefits

Discounted hotel room rates

Extra holiday for your birthday

Flexible working arrangements

Pension

Free meals on duty

Qualifications

• Previous nights hotel experience, preferably at supervisor level.
• Passionate about providing excellent customer service.
• Excellent communication skills in writing and speech.
• High quality phone etiquette required.

Responsibilities

• Managing a tight nights team on a daily basis.
• Running end of day reports for smooth operations.
• Completing excel spreadsheets for business information.

Skills

Previous nights hotel experience

Excellent customer service

Written and verbal communication

High quality phone etiquette

Microsoft Office programmes

Knowledge of Opera Cloud

General bar knowledge

Barista experience

Job description

A leading hospitality management company is looking for a Nights Manager at The Alan Hotel in Manchester. The role involves managing a night team, ensuring operational smoothness, and providing excellent customer service. The ideal candidate will have previous nights hotel experience and strong communication skills. This full-time position offers a competitive salary and a comprehensive benefits package, including discounted rates and extra holiday for birthdays.