Night Hotel Supervisor — Lead Guest Experiences

Hotel Du Vin; Henley-on-Thames; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious hospitality brand is seeking a Night Supervisor for their hotel in Henley-on-Thames. The role involves overseeing hotel operations during the night, ensuring high standards of guest service, and managing staff expectations. Ideal candidates will have strong interpersonal skills and a passion for hospitality. This position offers career development opportunities and numerous employee benefits such as discounted rates and wellness programs.

Benefits

Heavily discounted Staff Room Rates

Fully funded Apprenticeship programmes

Healthcare Cash Plans

Referral schemes

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• High standards in guest service and expectations management.
• Ability to work hands-on in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee hotel operations from sundown to sunrise.
• Manage guest expectations and uphold brand standards.
• Promote internal development and career progression.

Job description

A prestigious hospitality brand is seeking a Night Supervisor for their hotel in Henley-on-Thames. The role involves overseeing hotel operations during the night, ensuring high standards of guest service, and managing staff expectations. Ideal candidates will have strong interpersonal skills and a passion for hospitality. This position offers career development opportunities and numerous employee benefits such as discounted rates and wellness programs.