Night Guest Service Assistant — Hospitality & Perks

KE Hotels; Newcastle upon Tyne; Teletrabalho; GBP 12 000 - 18 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Permanent contract

Paid breaks

Team member travel program

Training & development

Wellbeing program

Discount gift cards

Eye care voucher

Resumo da oferta

Hampton by Hilton Newcastle is seeking a Guest Service Assistant to cover night shifts. The role is 16–24 hours per week across 2 or 3 shifts, including midweek, weekends and bank holidays. You will be a confident communicator bringing energy and a friendly, can-do attitude to the team.

Ideal candidates will have hospitality experience and a passion for delivering excellent guest experiences in a hotel environment. Training and perks are provided within a supportive Hilton program.

Qualificações

• Hospitality experience in hotels, bars or restaurants is preferred.
• Strong customer service and communication skills.
• Fluent English; additional languages are a plus.

Responsabilidades

• Check guests in/out and handle bills and payments.
• Serve alcohol, soft drinks, hot drinks and snacks.
• Prepare and serve food from a limited simple menu.
• Prepare and set up the breakfast buffet.
• Overnight cleaning in public areas.
• Assist guests and create positive experiences.

Conhecimentos

Hospitality experience

Customer service

English fluency

Ferramentas

Hotel reservation systems

Descrição da oferta de emprego

Hampton by Hilton Newcastle is seeking a Guest Service Assistant to cover night shifts. The role is 16–24 hours per week across 2 or 3 shifts, including midweek, weekends and bank holidays. You will be a confident communicator bringing energy and a friendly, can-do attitude to the team.

Ideal candidates will have hospitality experience and a passion for delivering excellent guest experiences in a hotel environment. Training and perks are provided within a supportive Hilton program.