Night Auditor (The Athenaeum Hotel)/Seasonal Employment

Chautauqua Institution; City of Westminster; On-site; GBP 60,000 - 80,000; Part time

Job summary

A seasonal hotel employer is seeking a Night Auditor to manage end-of-day accounting processes and provide exceptional customer service to guests. This position requires strong skills in accounting software and cash handling, along with excellent communication abilities. The role involves working night shifts with flexible hours during the summer season. Competitive compensation starts at $18.00 per hour and can reach up to $20.00 with experience. Join a team committed to fostering a welcoming environment for all guests.

Benefits

Referral bonus program

Access to programs at the Amphitheater

Qualifications

• Experience in customer service and cash handling.
• Ability to work night shifts and flexible hours.
• Strong understanding of technology solutions for front desk operations.

Responsibilities

• Complete end‑of‑day processes and post financial figures.
• Operate accounting software for financial reporting.
• Ensure proper handling of cash and credit transactions.
• Provide excellent customer service to overnight guests.
• Manage guest requests and security protocols.

Skills

Customer service skills

Accounting software proficiency

Mathematical accuracy

Communication skills

Job description

Night Auditor (The Athenaeum Hotel)/Seasonal Employment

Job Category: Hotel

Requisition Number: NIGHT004368

Locations

The Athenaeum Hotel
3 S Lake Dr
Chautauqua, NY 14722, USA

Description

Chautauqua Institution owns and operates the Chautauqua Hotel Company, a historic full‑service comprehensive hotel that has 150 rooms for guests. The Athenaeum Hotel houses the Heirloom Restaurant and the Lobby Lounge. The Athenaeum Hotel is open from late April through October for conferences and events. The Hotel operates in full during the Chautauqua Institution summer season, from late June through late August.

About Your Compensation

Compensation for this position starts at $18.00/Hour and, with demonstrated experience and qualifications, candidates may earn up to $20.00/Hour.

About Your Work Day

• Complete end‑of‑day processes and post the daily final numbers for the Athenaeum Hotel.
• Operate computers with accounting software to record, summarize, and analyze financial information.
• Receive, audit, and record monies, credit/gift card transactions, and cash or POS Sales.
• Debit, credit, and total accounts in Excel while checking for mathematical accuracy and reconcile and report discrepancies.
• Compile statistical, financial, accounting, or auditing reports and tables pertaining to cash receipts, expenditures, accounts payable and receivable, and profits and losses.
• Follow proper cash and credit card handling procedures and accurately complete paperwork and cash‑out procedures.
• Demonstrate a thorough understanding of technology solutions used at the front desk.
• Provide overnight guests with excellent customer service while taking reservations, answering questions, and completing check‑in/out procedures in an accurate and timely manner.
• Address guest requests and concerns immediately and always with a professional attitude.
• Answer and transfer all incoming telephone calls using proper telephone etiquette.
• Provide safety and security for the hotel and its guests and follow the hotel key control procedures at all times.

About the Referral Program

Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90 days from the first physical date of work. For seasonal positions working less than 6 months, the new candidate must remain actively employed for at least 30 days from the first physical date of work until the closing date of the season. The closing date of the season is the last Sunday in August.

About Your Schedule

Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part‑time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre‑season) and beyond season (post‑season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement.

Generally, this position is an 8‑hour shift with a start time 11 p.m. for a total of 24–40 hours per week. The schedule depends on seasonal hours of business, sales volume, and employee status (full‑time/seasonal or part‑time/seasonal). Part‑time work is available pre/post the summer season (mid‑April to late‑October).

About Living on the Grounds

No employer‑provided housing is available for this position. Applicants should plan to secure independent housing or reside within a commutable distance.

About Chautauqua Institution

Chautauqua Institution is a not‑for‑profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization.

Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.

Our Commitment to IDEA

Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.