NHS Mental Health Admin & Receptionist – Front Desk

Midlands Partnership NHS Foundation Trust; Lichfield; Vor Ort; GBP 21.000 - 26.000; Vollzeit

Zusammenfassung

Midlands Partnership NHS Foundation Trust in Lichfield is seeking a Mental Health Admin Assistant/Receptionist to provide a welcoming reception and front-desk service. You will work across two sites on a rotating basis, with standard hours from 9 am to 5 pm, Monday to Friday, supporting a busy admin team.

The role offers training, supervision and opportunities to progress within the Trust. NVQ2 in Business Administration or equivalent is preferred but not essential, with full training provided.

Qualifikationen

• NVQ Level 2 in Business Administration or equivalent.
• Experience in admin or customer service.
• Experience in NHS environment preferred.

Aufgaben

• Welcome service users on arrival and manage reception.
• Handle a high-volume phone line.
• Carry out a range of admin tasks from a digital workflow inbox.
• Scan, upload and copy documents.
• Produce high-quality documents from handwritten or audio sources.
• Manage time and prioritise tasks to meet deadlines.

Kenntnisse

Confident communicator

Customer service

Microsoft Office

Confidentiality

Teamwork

Initiative & prioritising

Minute taking

Ausbildung

NVQ Level 2 in Business Administration

Administrative experience

Tools

RiO system

Jobbeschreibung

Midlands Partnership NHS Foundation Trust in Lichfield is seeking a Mental Health Admin Assistant/Receptionist to provide a welcoming reception and front-desk service. You will work across two sites on a rotating basis, with standard hours from 9 am to 5 pm, Monday to Friday, supporting a busy admin team.

The role offers training, supervision and opportunities to progress within the Trust. NVQ2 in Business Administration or equivalent is preferred but not essential, with full training provided.