Front Desk & Admin Coordinator – Mental Health Team

Birmingham and Solihull Mental Health NHS Foundation Trust; Metropolitan Borough of Solihull; On-site; GBP 18,000 - 23,000; Full time

Job summary

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking a Receptionist/Administrator for the Lyndon Community Mental Health Team. You will be the first point of contact for patients, staff and visitors, handling a range of reception and administrative duties to support the multidisciplinary team.

The role involves monitoring and booking appointments, managing a busy telephone line and mail, processing letters and maintaining team allocation lists.

Qualifications

• First point of contact for patients, staff and visitors to the building.
• Monitor, record and book appointments.
• Manage a busy telephone line and incoming mail.
• Process clinical letters and other correspondence.
• Monitor team allocation list and liaise with multi-disciplinary team members.

Responsibilities

• Provide administrative support to the Lyndon Community Mental Health Team and others as required.
• Liaise with GPs, social workers and other agencies to coordinate care.
• Demonstrate effective organisational and administrative skills and work with initiative.

Job description

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking a Receptionist/Administrator for the Lyndon Community Mental Health Team. You will be the first point of contact for patients, staff and visitors, handling a range of reception and administrative duties to support the multidisciplinary team.

The role involves monitoring and booking appointments, managing a busy telephone line and mail, processing letters and maintaining team allocation lists.