Compassionate Weekend Front Desk Receptionist - Mental Health

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 12,000 - 15,000; Part time

Job summary

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking a Band 2 Receptionist for the Oleaster Centre in Birmingham. The role involves handling front-line enquiries, greeting visitors, and supporting urgent and community care within a busy hospital setting.

You will be the first point of contact, manage calls, and ensure confidentiality while delivering a high standard of customer service. The post requires initiative and good organisational skills in a sensitive environment.

Qualifications

• Front-line customer service experience required.

Responsibilities

• First point of contact for face to face visitors to the Oleaster Centre.
• Receiving incoming calls and directing as appropriate.
• Maintaining confidentiality.

Skills

Front-line customer service

Job description

Birmingham and Solihull Mental Health NHS Foundation Trust is seeking a Band 2 Receptionist for the Oleaster Centre in Birmingham. The role involves handling front-line enquiries, greeting visitors, and supporting urgent and community care within a busy hospital setting.

You will be the first point of contact, manage calls, and ensure confidentiality while delivering a high standard of customer service. The post requires initiative and good organisational skills in a sensitive environment.