NHS Booking & Referrals Coordinator — Flexible Working

The Methodist Church in Britain; Kingswood; Presencial; GBP 21 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

NHS Pension Scheme

Generous annual leave

Staff discounts

Onsite facilities

Support for flexible working

Resumo da oferta

Salisbury NHS Foundation Trust is seeking a Band 2 Administrative Assistant to join the Central Booking team. You will administer the national NHS e-Referrals System, enter referrals onto the Hospital EPR, and cover the referral centre during busy periods.

You will work in a busy team environment, cross-cover colleagues, and provide a high standard of patient service while adhering to NHS policies and Trust procedures.

Qualificações

• GCSE English Language at grade C/4 or equivalent.
• Basic numeracy qualification.
• Recent administrative experience.
• Experience in patient or customer contact.
• Willingness to learn NHS policies and patient administration processes.

Responsabilidades

• Administer the national NHS e-Referrals System.
• Enter referrals onto the Hospital Electronic Patient Record accurately and promptly.
• Provide cover for the Salisbury Referral Centre for email referrals.
• Man the Central Booking Call Centre using the Netcall system.
• Deliver an excellent patient service in line with the Trust vision.
• Ensure standards in the Trust Access Policy are delivered.
• Cross-cover and support colleagues within the team.

Conhecimentos

Verbal and written communication

Organisation & prioritisation

Teamwork & cross-cover

IT systems (eRS, Lorenzo)

NHS policies & patient administration

Formação académica

GCSE English (C/4)

Basic numeracy

Ferramentas

eRS

Lorenzo

Netcall

Descrição da oferta de emprego

Salisbury NHS Foundation Trust is seeking a Band 2 Administrative Assistant to join the Central Booking team. You will administer the national NHS e-Referrals System, enter referrals onto the Hospital EPR, and cover the referral centre during busy periods.

You will work in a busy team environment, cross-cover colleagues, and provide a high standard of patient service while adhering to NHS policies and Trust procedures.