NHS Appointments & Referrals Coordinator

NHS Jobs; Bolton; On-site; GBP 24,000 - 28,000; Full time

Job summary

Manchester University NHS Foundation Trust is seeking a booking services administrator to provide efficient, effective scheduling for patients across services. You will help maintain robust booking systems and ensure patient pathways are managed according to policy.

Key duties include liaising with patients and carers to arrange appointments, cancellations and re-bookings, and managing non-attendance in line with the Access Policy, while supporting teams to meet local and national targets.

Responsibilities

• Provide an efficient and effective booking service to all patients accessing Trust services.
• Ensure robust systems that assist service users and staff to provide safe and effective services.
• Liaise with patients / carers to agree all appointments, attendances, cancellations and re-booking.
• Manage non-attendance in line with the Trusts Access Policy.

Job description

Manchester University NHS Foundation Trust is seeking a booking services administrator to provide efficient, effective scheduling for patients across services. You will help maintain robust booking systems and ensure patient pathways are managed according to policy.

Key duties include liaising with patients and carers to arrange appointments, cancellations and re-bookings, and managing non-attendance in line with the Access Policy, while supporting teams to meet local and national targets.