Patient Access & Booking Specialist

Salisbury NHS Foundation Trust; Salisbury; In loco; GBP 23.000 - 28.000; Tempo pieno

Descrizione del lavoro

Salisbury NHS Foundation Trust is offering a Band 2 Support Booking Coordinator position within the Central Booking team. The role focuses on managing the NHS e-Referrals System, ensuring accurate data entry onto the Hospital EPR, and delivering a friendly, efficient patient booking experience.

The post requires good communication skills, ability to work in a busy team, and willingness to learn NHS IT systems such as eRS, Lorenzo, and Netcall. Hours are 8:00-18:00 Mon-Thu and Fri 8:00-17:30.

Competenze

• GCSE Grade C/4 or equivalent in English Language.
• Excellent verbal and written communication skills.
• Experience working in a team environment and willingness to learn NHS IT systems.

Mansioni

• Administrate the NHS e-Referrals System and ensure accurate entry onto the Hospital EPR.
• Provide cover for the Salisbury Referral Centre as single point of access for referrals.
• Manning the Central Booking Call Centre using the Netcall system.
• Deliver excellent patient service in line with the Trust Access Policy.

Conoscenze

Team working

Communication skills

Formazione

GCSE English Language

Strumenti

Netcall system

NHS e-Referrals System

Electronic Patient Record

Descrizione del lavoro

Salisbury NHS Foundation Trust is offering a Band 2 Support Booking Coordinator position within the Central Booking team. The role focuses on managing the NHS e-Referrals System, ensuring accurate data entry onto the Hospital EPR, and delivering a friendly, efficient patient booking experience.

The post requires good communication skills, ability to work in a busy team, and willingness to learn NHS IT systems such as eRS, Lorenzo, and Netcall. Hours are 8:00-18:00 Mon-Thu and Fri 8:00-17:30.