NHH Metering Coordinator - Data & Delivery

Pertemps; Slough; Híbrido; GBP 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Competitive salary

Pension scheme

Health & wellbeing benefits

Descripción de la vacante

Thames Water is seeking an organised NHH Metering Administrator to support the day-to-day delivery of our non-household smart metering programme. You’ll help ensure work is completed efficiently, data is accurate and that retailers and customers receive a reliable service.

Based in hybrid work at Worcester House, Langley, this role focuses on high-volume metering administration, data integrity across systems, and close collaboration with contractors and stakeholders to keep the programme on

Formación

• Experience in operational or administrative environments.
• Comfortable working in a busy, target-driven environment.
• Experience handling data across different systems.
• Strong organisation skills with the ability to prioritise competing workloads.
• Experience engaging with customers and stakeholders.

Responsabilidades

• Managing high-volume metering administration across the NHH portfolio.
• Tracking operational performance, including throughput, SLA adherence and backlogs.
• Maintaining accurate and timely operational data to support market reporting and regulatory requirements.
• Working across various systems to support the NHH Metering team and contractors.
• Supporting workflow and backlog management to keep activities moving.
• Monitoring enquiries, queries and escalations and ensuring they are progressed appropriately.
• Liaising with field teams, scheduling teams and contractors to resolve routine issues.
• Responding professionally to retailers and business customers.
• Providing wider ad hoc metering support as required.

Conocimientos

Excel

Organisational skills

Attention to detail

Communication

Problem solving

Herramientas

Power BI

Descripción del empleo

Thames Water is seeking an organised NHH Metering Administrator to support the day-to-day delivery of our non-household smart metering programme. You’ll help ensure work is completed efficiently, data is accurate and that retailers and customers receive a reliable service.

Based in hybrid work at Worcester House, Langley, this role focuses on high-volume metering administration, data integrity across systems, and close collaboration with contractors and stakeholders to keep the programme on