New Homes Sales Consultant

Vistry Group; Haywards Heath; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK housebuilder is seeking a Sales Consultant to manage day-to-day sales operations. This role involves engaging with customers, maintaining sales records, and achieving sales targets while utilizing technology and effective negotiation skills. The ideal candidate will have experience in lead generation, strong communication abilities, and a flexible approach to work hours. Benefits include competitive salary, bonus opportunities, and a commitment to work-life balance.

Benefits

Competitive salary

Annual bonus

Mileage allowance

Up to 39 days annual leave

Private medical insurance

Enhanced maternity and paternity leave

Competitive pension scheme

Life assurance

Employee rewards portal

Qualifications

• New homes sales experience is essential.
• Willing to be flexible with hours worked.
• Full driving license and access to a suitable vehicle.

Responsibilities

• Manage and implement sales targets in the sales hub.
• Negotiate with customers for best outcomes.
• Utilize technology to innovate sales.

Skills

Experience in customer facing role

Lead generation and sales

Track record of achieving sales targets

Excellent IT skills

Negotiation and sales skills

Excellent communication skills

Tools

Microsoft Office

Job description

In a Nutshell

We have a great opportunity for Sales Consultant to join our team within Vistry South East at our Lindfield office (RH16 2QG)

As our Sales Consultant you will be responsible for carrying out all aspects of the day to day running of the sales hub in accordance with the customer journey. Taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress.

New homes sales experience is essential.

We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

This role will involve an element of weekend working.

What’s in it for you

• Competitive basic salary and annual bonus
• Salary sacrifice car scheme available to all employees
• Mileage allowance
• Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
• 2 Volunteering days per annum
• Private medical insurance, with employee paid cover
• Enhanced maternity, paternity and adoption leave
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal with many more benefits

In return, what we would like from you

• Experience working in a customer facing role delivering under pressure.
• Experience in generating leads and sales through telephone-based business development.
• Proven track record of achieving sales targets
• Proven track record of exceptional sales
• Excellent IT skills with demonstrable knowledge of Microsoft Office tools
• Comfortable using multi‑channel forms of communication
• Ability to handle complaints and difficult situations
• Strong negotiation and sales skills
• Proven track record of successfully completing the sales process with customers
• Excellent administration and organisational skills
• An interest in property and the housing market
• Good planning and organisational skills
• Excellent communication skills
• The ability to work under pressure and meet sales targets.
• Willing to be flexible in respect of day to day duties and hours worked
• Willing to travel to all sales sites, including regional offices
• Full driving licence and access to a suitable vehicle.
• Patience and ability to remain calm under pressure
• A friendly, trustworthy and professional attitude

More about the Sales Consultant role

• Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub.
• Manage and implement new innovation in fulfilling the business targets on new home sales across all sites within the designated area of the sales hub.
• Negotiate with customers to ensure the best sales outcome for the business
• Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions
• Ensure effective management of sales visits with pre‑booked customers ensuring that these are arranged at suitable times and are undertaken effectively.
• Travel to all sites within the specified sales hub's area to undertake pre‑booked customer appointments
• Have a detailed knowledge of all Bovis Homes and Linden Homes sites and the build progress within the specified hub to ensure each customer is given every opportunity to purchase a new home
• Have detailed knowledge of all Bovis Homes and Linden Homes house types, plots available and upcoming within all sites within specified hub to ensure each customer is given every opportunity to purchase a new home.
• Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.
• Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others who may be in the same hub area or area.
• Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company.
• Proactively sell all types of customer extras across all reservations to drive additional profit for the Company.
• Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.

About us

We build more than homes, we're making Vistry. Being a responsible developer and award‑winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership‑led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five‑star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.

Join us in making Vistry.