Neonatal Support Worker | Wirral University Teaching Hospital NHS Foundation Trust

Wirral University Teaching Hospitals NHS Foundation Trust; Wirral; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Wirral is seeking a Neonatal Support Worker to assist the Neonatal Nursing team. The role involves providing care for infants and supporting families in the Neonatal Intensive Care Unit and on the Transitional Care Unit. Candidates will need strong communication skills and the ability to work collaboratively with registered nurses. This position offers the chance to make a significant impact on the wellbeing of newborns and their families in a supportive environment.

Qualifications

• Experience or relevant qualifications in neonatal care preferred.
• Ability to work in a team and provide support to families.
• Excellent communication skills.

Responsibilities

• Assist registered Neonatal Nurses in care delivery.
• Provide safe and effective care for neonates and families.
• Perform routine observations and document clearly.

Job description

An opportunity has arisen to join our Neonatal Team as a Neonatal Support Worker.

We are a 24-cot Neonatal Intensive Care Unit, Level 3, within the Cheshire and Mersey Neonatal Network. Providing care for infants and their families from 22 weeks and above.

The successful candidates will be working within the Neonatal Nursing team caring for babies in the Special Care Nursery on the Neonatal Unit and on our Transitional Care Unit based on the Maternity Ward.

The key responsibilities of this role is to assist and support, registered Neonatal Nurses and Nursing teams on the Maternity and Children’s Wards in the delivery of safe and effective neonatal care. Duties will include:

• Providing safe and effective care for the neonate and mother/family in the Neonatal Unit, Transitional Care Unit and Children’s Ward.
• Implementing and evaluating care planned by a registered practitioner and report any changes to the infant’s condition which may require a change in the planned care.
• Assisting with the hygiene needs of the infant in partnership with the family.
• Assisting with infant feeding including: breast feeding, bottle feeding and tube feeding.
• Performing routine observations and documenting them clearly, reporting any concerns to the registered practitioner.
• Taking blood samples for testing.
• Safely using the appropriate equipment in the neonatal area.
• Supporting, encouraging and preparing parents for discharge home.
• Taking and providing hand over of patients both formally and informally.
• Undertaking discharge planning in conjunction with multi-disciplinary team.

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Please see Job overview & attached Job description for further information about the Neonatal Support Worker position available with WUTH.

This advert closes on Thursday 11 Dec 2025