National Account Manager - FM Cleaning & Client Growth

Excellerate Services; Remote; GBP 38,000 - 45,000; Full time

Job summary

A leading services provider is seeking a National Account Manager to oversee the strategic and commercial success of cleaning services across the UK. The role includes ensuring client satisfaction, managing financial performance, and leading operational efficiencies. Candidates should have significant experience in FM cleaning contracts and strong stakeholder management skills, along with the ability to lead remote teams. The position offers an annual salary of up to £45,000 and includes a car allowance and IT equipment.

Benefits

Car allowance

All business mileage paid at a rate of 25p per mile

IT equipment

Qualifications

• Significant experience managing national or multi-site FM cleaning contracts.
• Strong financial acumen with experience overseeing P&L, reconciliations, and contract uplift processes.
• Proven stakeholder management and client relationship skills at a senior level.
• Excellent knowledge of cleaning operations, equipment, methodologies, and FM compliance requirements.
• Strong leadership skills with experience managing remote teams.

Responsibilities

• Lead the strategic, operational, and commercial success of a national cleaning services portfolio.
• Ensure client satisfaction and operational compliance across assigned accounts.
• Conduct regular evaluations of client requirements and service performance.
• Manage financial performance and contract uplifts.
• Oversee training and development for staff.

Skills

Client relationship management

Financial acumen

Operational excellence

Leadership

Data analysis

Job description

A leading services provider is seeking a National Account Manager to oversee the strategic and commercial success of cleaning services across the UK. The role includes ensuring client satisfaction, managing financial performance, and leading operational efficiencies. Candidates should have significant experience in FM cleaning contracts and strong stakeholder management skills, along with the ability to lead remote teams. The position offers an annual salary of up to £45,000 and includes a car allowance and IT equipment.