Multisite Visitor Experience & Brand Manager

Wildfowl & Wetlands Trust; Tewkesbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

An environmental organization in Tewkesbury is seeking an experienced Visitor Operations role to elevate presentation standards across its wetlands sites. The successful candidate will inspire a team and engage visitors using innovative approaches. Applicants should possess background in visitor-facing roles, project management skills, and stakeholder management experience. This position offers a chance to impact environmental education and visitor engagement directly.

Benefits

33 days annual leave, increasing to 38 after 5 years

Colleague discount on shopping and memberships

Contributory pension scheme

Life Assurance of three times your salary

Cycle to work scheme

Qualifications

• Proven experience in a visitor-facing role.
• Experience in delivering brand messaging on-site.
• Strong ability to engage and motivate teams.

Responsibilities

• Raise presentation standards across wetland sites.
• Inspire staff and volunteers to be 'Visitor First'.
• Influence visitor understanding of wetlands.

Skills

Project management

Inspirational leadership

Stakeholder management

Creative mindset

Brand messaging experience

Job description

An environmental organization in Tewkesbury is seeking an experienced Visitor Operations role to elevate presentation standards across its wetlands sites. The successful candidate will inspire a team and engage visitors using innovative approaches. Applicants should possess background in visitor-facing roles, project management skills, and stakeholder management experience. This position offers a chance to impact environmental education and visitor engagement directly.