Multi Skilled Operative

Amplius; Milton Keynes; Hybrid; GBP 36,000; Full time

Job summary

A leading housing provider in the UK is looking for a Multi Skilled Operative to join their team. The role involves performing repairs and maintenance across various trades, ensuring customer satisfaction through high-quality work. Candidates should possess relevant certifications and experience in customer-facing positions. Key benefits include a company van, comprehensive leave, and career development opportunities, making it an excellent opportunity for skilled tradespeople seeking to make a meaningful impact.

Benefits

Company van and fuel card

28 days annual leave plus bank holidays

Flexible working

Pension contribution up to 10%

Employee Assistance Programme

Qualifications

• Minimum 2 years experience as a Multi Skilled Operative in a customer-facing role.
• Proven ability to provide excellent customer service and resolve issues independently.
• Knowledge of Health & Safety regulations and safe working practices.

Responsibilities

• Carry out repairs and maintenance across multiple trades.
• Complete all work to a high standard for customer satisfaction.
• Maintain vehicles, tools, stock, and safety devices.

Skills

Excellent customer service

Multi-trade skills

Adaptability to priorities

Strong communication

Team mentoring

Education

Relevant City & Guilds Craft Certificate or NVQ equivalent

Tools

Mobile device for work management

Company van

Job description

Put your trade skills to good use and make a real difference - join Amplius as a Multi Skilled Operative! You'll be part of a dedicated team that takes pride in delivering high-quality work and a reliable service our customers can count on. From carrying out repairs to completing planned maintenance you'll help ensure our customers homes are safe, comfortable and well looked after.

Salary: 35532.39 per year

Contract: Permanent full time

Your week: 39 hours (Monday to Friday 8.30am – 6pm)

Location: Northamptonshire and Bedfordshire

Snapshot of your role

• Carry out repairs and maintenance across multiple trades including carpentry, plumbing, plastering, tiling, UPVC, fencing, high-level works and painting.
• Complete all work to a high standard achieving first‑time fixes and excellent customer satisfaction.
• Use and develop multi‑trade skills to plan and coordinate work efficiently.
• Ensure all materials and tools are prepared for each job delivering cost‑effective results.
• Adapt to changing priorities to provide a responsive and flexible repairs service.
• Work closely with colleagues and external partners to overcome challenges and maintain smooth operations.
• Maintain vehicles, tools, stock and safety devices following all procedures.
• Represent Amplius in customers' homes and communities providing excellent service, supporting safety and mentoring colleagues.

Your toolkit for success

• Relevant City & Guilds Craft Certificate or NVQ equivalent, ideally with 2 years post-qualification experience (plumbing bias preferred).
• Minimum 2 years experience as a Multi Skilled Operative in a customer‑facing role.
• Proven ability to provide excellent customer service and resolve issues independently.
• Knowledge of Health & Safety regulations and safe working practices.
• Experience maintaining van stocks and using a mobile device to manage work remotely.
• Strong communication skills with a positive outcome‑focused approach.
• Ability to mentor colleagues and support team operations.

Full UK driving licence and willingness to travel across service areas is essential for this role.

DBS clearance is required for this role.

Key benefits

• Company van and fuel card
• 28 days annual leave plus bank holidays
• Enhanced maternity, paternity, adoption and carers leave
• Pension contribution up to 10% and financial wellbeing support
• Health and wellbeing support including free flu jabs and fertility support
• Cycle to work and electric car lease schemes plus life assurance and more
• Employee Assistance Programme
• State of the art IT equipment
• Volunteer days
• Flexible working
• Pension scheme
• Life assurance
• Health cash plan
• Generous annual leave
• Career development

Important – We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Interviews will be arranged once the role has closed on Sunday 9th November

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Have questions? Contact the Amplius Recruitment Team and we’ll be in touch to support you with any questions, queries or conundrums!

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.