Multi Skilled Joiner

Bernicia; North East; On-site; GBP 34,000; Full time

Job summary

A leading housing provider in North East England seeks a Multi Skilled Joiner for its Property Maintenance and Construction Department. This role involves high-quality joinery repairs and exceptional customer service in both domestic and commercial settings. Candidates must possess a City and Guilds Craft Certificate in Joinery and excellent customer service skills. Join us to enhance the customer experience and support community engagement in a dynamic work environment.

Benefits

36 days annual leave

Company van & fuel card

Generous pension scheme

Discounts through Bernicia Own Benefits platform

Training and development opportunities

All tools and equipment provided

Qualifications

• Experience in domestic and commercial property maintenance.
• Ability to deliver high-quality joinery repairs.
• Experience in a customer-focused environment.

Responsibilities

• Undertake joinery repairs to domestic and commercial properties.
• Promote and support community engagement as a Bernicia ambassador.
• Contribute to enhancing customer experience.

Skills

Flexible approach

Excellent customer service skills

Knowledge of building construction sector

Engagement with stakeholders

Education

City and Guilds Craft Certificate in Joinery

Full driving license

Tools

CSCS card

Job description

We are currently looking for a Multi Skilled Joiner to join our PMC team.

Multi Skilled Joiner

Location: Spennymoor, Durham

Contract: Permanent - Full Time

Hours: 37 hours per week, Monday to Friday

Salary: £33,354.00 per annum OTE circa £37,000 per annum (including standby payments).

About the role:

We have an exciting opportunity foraMulti Skilled Joiner to join our Property Maintenance and Construction Department working within our Ashington maintenance team.

As a multi skilled Joiner you will be responsible for undertaking all joinery repairs and associated multi skilled repairs to both domestic and commercial properties to a high-quality standard whilst delivering an excellent customer service.

About you:

To be successful in this role you will have a flexible approach and experience of working within a domestic and commercial property maintenance and target driven environment. At Bernicia we are customer focused in everything we do, so you will have excellent customer service skills in the delivery of your work, conversing with a wide range of people in the delivery of a first-class repairs service.

You will be required to engage with all stakeholders of the service, acting as an Ambassador of Bernicia, promoting and endorsing the positive work that we do across our communities in the Bernicia way. We at Bernicia put people at the heart of everything we do, so it’s important, that we deliver a first-class customer service where we are proud to be recognised for the quality service that we deliver.

At Bernicia we don’t stand still, we are always looking to enhance our customer experience, so you will be able to contribute positively to change, adapting to new ways of working so we can improve and enhance our customer experience.

For the technical bit, you will have a sound working knowledge of your trade discipline and exhibit sound knowledge of the wider building construction sector, understanding components, materials, building trades and applicable regulations. It is therefore essential that you hold a City and Guilds Craft Certificate in Joinery or the equivalent. An appropriate CSCS card is desirable, and a full driving licence is essential. You will also be able to demonstrate experience of working in a customer focused environment where the customer comes first.

The Benefits:

• Where required to be on call, an on-call retainer of £30 per day is paid, together with overtime paid if called out
• 36 days annual leave (including bank holidays)
• Company van & fuel card
• Generous pension scheme
• Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform
• A number of training and development opportunities
• All power tools, equipment and workwear provided

About us:

• We’re all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.
• We’ve built Bernicia to be a business that people want to be a part of. We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
• Everything about Bernicia is people focused, that’s why we’ve held the Investors in People Gold Award since 2010.
• We operate within a set of simple, but effective values, which blend perfectly to create our unique ‘Bernicia Way’ culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.

So, if you want to join an organisation that is passionate about people and believes in delivering quality customer service to our tenants, If this is you, we’d love to hear from you.

For further details please contact Peter Siberry on 07711009725

The closing date for submission is Wednesday 24th December 2025, 5pm.

We reserve the right to close this recruitment campaign earlier than the stated closing date should we receive a large number of applicants.