Multi-Channel Specialist, Oxfordshire & M4 Corridor, UK

Evolus, Inc.; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading performance beauty company in the UK is seeking an experienced Multi-Channel Specialist to drive sales and cultivate relationships with healthcare professionals. This remote position requires strong inside sales expertise, a proven track record in customer service, and excellent communication skills. Responsibilities include achieving sales targets, collaborating effectively with teams, and maintaining market insights. Competitive salary and extensive benefits package are offered, with opportunities for growth and incentives.

Benefits

Flexible paid time off program

Mental health and wellbeing resources

Eligible for stock options and discretionary bonuses

Qualifications

• Bachelor's degree or 2+ years of relevant experience in aesthetics, pharmaceuticals, or a related field.
• 2+ years of experience in Customer Service and/or Inside Sales.
• Strong analytical, problem-solving, and organizational abilities.
• High emotional intelligence with excellent interpersonal, teamwork, and communication skills.

Responsibilities

• Achieve or exceed sales targets and objectives within your territory.
• Build lasting customer relationships with a trust-based approach.
• Collaborate with local and cross-functional teams to share insights.
• Deliver sales presentations and promotional activities.

Skills

Customer Service

Inside Sales

Analytical Skills

Interpersonal Skills

Communication Skills

MS Office

Salesforce

Education

Bachelor's degree in relevant field

2+ years relevant experience

Tools

Salesforce

MS Office Suite

Job description

Evolus is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven Multi-Channel Specialist to join our UK Team reporting to the Regional Sales Manager. You will play a key role in driving the direct sales of Evolus products, engaging with both existing and prospective customers across targeted HCP specialties. You'll share product insights, clinical data, pricing, promotional details, and relevant company information with clarity and confidence. As a key contributor to our UK growth, you will cultivate new business while strengthening relationships within your assigned territory, consistently meeting and exceeding sales targets. You'll partner closely with other team members to ensure customers receive the right support at the right time. In this dynamic and fast-growing environment, you'll bring strong inside-sales expertise and deliver a world-class customer experience. We’re looking for a tenacious, self-motivated team player who excels at building trusted relationships and creating positive, solutions-focused interactions.

Responsibilities

• Achieve or exceed sales targets and objectives within your territory, focusing on driving new business and lead generation.
• Build lasting customer relationships by adopting a long-term, trust-based approach.
• Work collaboratively with both local and cross functional teams to share insights, align on goals and contribute to a positive team-oriented sales culture while driving both individual and collective success.
• Develop and execute annual territory and account plans using the Evolus CRM system.
• Collaborate with Medical Affairs Clinicians (MAC), and HCP Advocates to communicate the scientific and clinical benefits of Evolus products.
• Deliver sales presentations, promotional activities, and educational events to engage and inform clients.
• Partner with your line manager to implement commercial strategies and account plans, ensuring appropriate resource allocation and client support.
• Analyse sales data, customer segments, growth opportunities, and competitor activity to inform strategies.
• Maintain a deep understanding of market trends, competitor activity, and product knowledge to stay ahead in the industry.
• Represent Evolus at key national, regional, and industry events, including congresses (may require overnight or weekend commitments).
• Record all customer interactions and activities daily within the CRM system.
• Complete all company administrative tasks accurately and efficiently.
• Ensure personal and company compliance with local regulations and internal policies.
• Support ad-hoc projects and take on additional duties as assigned.
• Consistently act with professionalism, embodying Evolus' values and standards in all interactions.
• Location – Remote field based.
• Frequent travel and occasional overnight stays.
• Other duties as assigned.

Qualifications

• Bachelor's degree or 2+ years of relevant experience in aesthetics, pharmaceuticals, or a related field.
• 2+ years of experience in Customer Service and/or Inside Sales.
• Strong analytical, problem-solving, and organizational abilities.
• High emotional intelligence with excellent interpersonal, teamwork, and communication skills.
• Comfortable navigating change, building solutions, and driving innovation.
• Proficient in MS Office, with strong skills in Word, PowerPoint, and Excel.
• Experience using Salesforce.
• Full, clean driving license.
• ABPI qualification (or willingness to complete within two years).

Location & Travel

• Remote field based.
• Frequent travel and occasional overnight stays.

Compensation & Total Rewards
Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations including but not limited to role-relevant knowledge and skills, experience, education, geographic location, certifications, and more. We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of benefits to help you feel your best and be your best. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure.