MSP IT Support Engineer (1st–3rd Line)

Pulse IT Recruitment Ltd; Eastleigh; On-site; GBP 26,000 - 37,000; Full time

Job summary

A leading IT recruitment firm in the United Kingdom is seeking an IT Support Engineer to provide exceptional technical support across multiple industries. This role involves resolving IT issues, working on projects, and supporting clients on-site. The ideal candidate will have over 2 years of experience in IT Support, be proficient in the Microsoft 365 ecosystem, and possess a UK driving licence. Competitive salary and ongoing training are offered.

Benefits

Competitive salary

Ongoing training and certification support

Workplace pension scheme

Strong team culture

Qualifications

• 2+ years' IT Support / Helpdesk Support experience.
• Proven expertise in Microsoft 365 / M365.
• Full UK driving licence and willingness to travel occasionally.

Responsibilities

• Work actively on the helpdesk and client site when needed.
• Problem solve all IT hardware and software issues for external clients.
• Configure and support routers, firewalls, switches, access points.

Skills

IT Support

M365 expertise

Problem solving

Client communication

Job description

A leading IT recruitment firm in the United Kingdom is seeking an IT Support Engineer to provide exceptional technical support across multiple industries. This role involves resolving IT issues, working on projects, and supporting clients on-site. The ideal candidate will have over 2 years of experience in IT Support, be proficient in the Microsoft 365 ecosystem, and possess a UK driving licence. Competitive salary and ongoing training are offered.