Motor Claims Advisor (Remote After Training)

Assurant; Mitcheldean; Hybrid; GBP 22,471 - 27,464; Full time

Benefits offered by this job

21 days of annual leave plus bank holidays

Employee assistance program

Learning and development opportunities

Free onsite parking

Job summary

Assurant is hiring a Customer Service Advisor in Mitcheldean. This role provides comprehensive training and allows for remote work after probation. You will assist customers with claims and maintain strong communication to ensure excellent service.

Benefits include 21 days annual leave, employee assistance programs, discounts, and various training opportunities. Applicants should possess strong communication skills and have prior customer service experience.

Qualifications

• Active listener with a passion for helping others.
• Problem solver who challenges the norm to inspire new ideas.

Responsibilities

• Assist customers in making claims via phone or in-house system.
• Take calls from dealers and submit claims on behalf of warranty holders.
• Use terms and conditions to accept or reject claims.

Skills

Excellent verbal, written and listening skills.

Basic computer skills, including data entry, website navigation and other software.

Experience working in a customer service environment.

Job description

Assurant is hiring a Customer Service Advisor in Mitcheldean. This role provides comprehensive training and allows for remote work after probation. You will assist customers with claims and maintain strong communication to ensure excellent service.

Benefits include 21 days annual leave, employee assistance programs, discounts, and various training opportunities. Applicants should possess strong communication skills and have prior customer service experience.