Motor Claims Advisor – Training, Growth & Uncapped Bonus

One Call Insurance Ltd.; Doncaster; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Course of Excellence training

Company pension

Canteen / discounted food

Free fitness classes

Company events

Bonus opportunities

Job summary

One Call Insurance Ltd. is seeking a Motor Claims Handler to guide customers through the claims process, offering reassurance and clear communication at every stage.

You will work across specialist departments handling FNOL, repairs, hire vehicles and customer updates, ensuring an excellent service experience. Training is provided with progression opportunities and access to insurance qualifications.

Qualifications

• Strong customer service experience is essential.
• Excellent communication and interpersonal skills.
• Highly organized and detail-focused.
• Training provided for claims handling.

Responsibilities

• Handle FNOL calls for motor claims.
• Arrange vehicle repairs and hire cars.
• Provide updates throughout the claims process.
• Respond to inquiries and ensure a positive customer experience.

Skills

Customer service

Communication

Organised

Problem solving

Team player

Job description

One Call Insurance Ltd. is seeking a Motor Claims Handler to guide customers through the claims process, offering reassurance and clear communication at every stage.

You will work across specialist departments handling FNOL, repairs, hire vehicles and customer updates, ensuring an excellent service experience. Training is provided with progression opportunities and access to insurance qualifications.