Remote Customer Service Advisor – Motor Claims

Assurant, Inc.; Mitcheldean; Hybrid; GBP 22,471 - 27,464; Full time

Benefits offered by this job

Employee assistance program

21 days of annual leave plus bank holidays

Comprehensive training

Discounts on retail and tech

Learning and Development opportunities

Employee referral scheme

Free Onsite Parking

Job summary

Assurant, Inc., located in Mitcheldean, is looking for a dedicated Customer Service Advisor to assist customers in submitting claims. You will support customers either by phone or through our system. This position offers a competitive salary of £24,968.39 per annum, with remote working options available after successful training.

Applicants should possess excellent communication skills and have experience in customer service. Benefits include extensive training, wellness programs, and various employee perks.

Qualifications

• Excellent verbal, written, and listening skills.
• Basic computer skills, including data entry and website navigation.
• Experience working in a customer service environment.

Responsibilities

• Assist customers in making their claims via phone or the in-house system.
• Take calls from dealers submitting claims on the warranty holder's behalf.
• Gather details of failures to accept or reject claims.

Skills

Excellent verbal, written, and listening skills

Basic computer skills

Experience in customer service

Job description

Assurant, Inc., located in Mitcheldean, is looking for a dedicated Customer Service Advisor to assist customers in submitting claims. You will support customers either by phone or through our system. This position offers a competitive salary of £24,968.39 per annum, with remote working options available after successful training.

Applicants should possess excellent communication skills and have experience in customer service. Benefits include extensive training, wellness programs, and various employee perks.