Customer Service Advisor - Remote After Training

Assurant; Crewe by Farndon; Hybrid; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Comprehensive training

Remote after training

Annual leave + holidays

Employee assistance

Discounts on retail & tech

Udemy learning

Wellbeing programs

Referral program

Free onsite parking

Job summary

Assurant is seeking a Customer Service Advisor in Crewe, UK. This full-time role starts with on-site training and moves to remote working after 8 to 16 weeks. You’ll join a busy contact centre supporting 8 million+ customers across telecoms and finance.

The position involves a rotating shift pattern, with weekend duties and on-site weekday coverage. Salary is £26,624 per annum plus benefits, with a start date of 3 November 2026.

Qualifications

• Excellent verbal, written, and listening skills.
• Basic computer skills, including data entry, website navigation, and other software.
• Experience working in a customer service environment.

Skills

Verbal skills

Written skills

Listening skills

Job description

Assurant is seeking a Customer Service Advisor in Crewe, UK. This full-time role starts with on-site training and moves to remote working after 8 to 16 weeks. You’ll join a busy contact centre supporting 8 million+ customers across telecoms and finance.

The position involves a rotating shift pattern, with weekend duties and on-site weekday coverage. Salary is £26,624 per annum plus benefits, with a start date of 3 November 2026.