Motor Claims & Customer Service Advisor (Remote)

American Bankers Insurance Company of Florida; Mitcheldean; Hybrid; GBP 22,471 - 27,465; Full time

Benefits offered by this job

21 days of annual leave plus bank holidays

Cultural heritage day

Employee assistance program

Discounts on retail and tech

Bonus schemes

Job summary

American Bankers Insurance Company of Florida is seeking a dedicated customer service representative in Mitcheldean. You will assist customers with motor claims via phone, supporting warranty holders through the claims process.

This role offers a salary of £24,968.39 with benefits including annual leave, employee assistance programs, and remote work options after initial training. You must possess excellent communication skills and basic computer proficiency to excel in this position.

Responsibilities

• Assist customers in filing motor claims via phone or the in-house system.
• Receive calls from dealers and submit claims on behalf of warranty holders.
• Collect failure details and decide to accept or reject claims.

Skills

Excellent verbal, written and listening skills

Basic computer skills

Experience in a customer service environment

Job description

American Bankers Insurance Company of Florida is seeking a dedicated customer service representative in Mitcheldean. You will assist customers with motor claims via phone, supporting warranty holders through the claims process.

This role offers a salary of £24,968.39 with benefits including annual leave, employee assistance programs, and remote work options after initial training. You must possess excellent communication skills and basic computer proficiency to excel in this position.