Customer Care Advisor - Hybrid Role (Remote After Training)

Assurant, Inc.; Crewe; Hybrid; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Remote work after training

Onsite parking

Benefits package

Job summary

Assurant, Inc. in Crewe, Cheshire is seeking a Customer Service Advisor to support customers with claims and product information in a fast-paced contact centre. The role includes a rota with weekday and weekend shifts and on-site training initially.

After 8–16 weeks of on-site training, weekend shifts may be worked from home. The position offers a structured training program, benefits, and opportunities for growth within a Fortune 500 company dedicated to customer care and innovation.

Qualifications

• Excellent verbal, written, and listening skills.
• Basic computer skills, including data entry, website navigation, and other software.
• Experience working in a customer service environment.

Skills

Verbal communication

Written communication

Listening skills

Data entry

Tools

Basic computer skills

Job description

Assurant, Inc. in Crewe, Cheshire is seeking a Customer Service Advisor to support customers with claims and product information in a fast-paced contact centre. The role includes a rota with weekday and weekend shifts and on-site training initially.

After 8–16 weeks of on-site training, weekend shifts may be worked from home. The position offers a structured training program, benefits, and opportunities for growth within a Fortune 500 company dedicated to customer care and innovation.