Mortgage Advisor

Time Recruitment Solutions Ltd; Manchester; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading recruitment agency is seeking a Mortgage Advisor in Manchester City Centre to deliver exceptional customer service and manage inbound leads. The ideal candidate will have a CeMAP qualification and experience in an advised sales role. Responsibilities include ensuring compliance with regulatory standards and meeting performance targets. This full-time opportunity offers a basic salary of £35,000 and up to £50,000 OTE, along with a comprehensive benefits package including healthcare and hybrid working options.

Benefits

Up to 25 days' annual leave

Your birthday off

Healthcare cash plan

Contributory pension scheme

Cycle to work scheme

Life assurance

Long service awards

Modern city centre offices

Hybrid working available

Qualifications

• Minimum 12 months' experience in an advised sales role.
• Proven ability to meet objectives in a fast-paced setting.
• Availability to work onsite in Manchester at least 3 days per week.

Responsibilities

• Manage inbound leads across multiple channels.
• Deliver outstanding customer service by evaluating customer needs.
• Ensure full compliance with regulatory and ethical standards.

Skills

Customer service skills

Communication skills

Decision-making abilities

Education

Full or part CeMAP qualification

Job description

Mortgage Advisor - Manchester City Centre

Full-Time | Hybrid Working | OTE £50,000 | Basic Salary £35,000

Benefits Package

• Up to 25 days' annual leave plus bank holidays
• Your birthday off every year
• Healthcare cash plan
• Contributory pension scheme (matched up to 5%)
• Cycle to work scheme
• Life assurance
• Long service awards
• Modern city centre offices with step-free access
• Hybrid working available after probation (minimum 3 days onsite per week)

The Opportunity

Time Recruitment is proud to represent a forward-thinking financial services organisation with a social purpose. This is your chance to join a team that's redefining financial inclusion for UK homeowners through bespoke lending solutions. If you're passionate about customer service, thrive in a fast-paced environment, and want to make a genuine impact-this role is for you.

Key Responsibilities

• Manage inbound leads across multiple channels
• Deliver outstanding customer service by evaluating customer needs and recommending tailored solutions
• Ensure full compliance with regulatory and ethical standards (SMCR)
• Adhere to internal policies and procedures
• Meet and exceed service levels and performance targets
• Work in line with responsible lending and underwriting policies

What We're Looking For

Essential

• Full or part CeMAP qualification
• Minimum 12 months' experience in an advised sales role
• Proven ability to meet objectives in a fast-paced setting
• Availability to work onsite in Manchester at least 3 days per week

Desirable

• Excellent customer service and communication skills
• Strong decision-making abilities
• Demonstrated success in meeting performance targets

Inclusive Culture

This employer is committed to equality, diversity, and inclusion. All applicants are treated with fairness and respect, and hiring decisions are based solely on merit. Reasonable adjustments are available throughout the recruitment process-please reach out if you require support.

Ready to take the next step in your career as a Mortgage Advisor? Apply now through Time Recruitment and help shape the future of financial empowerment.