Mortgage Advisor

Countrywide Plc; Halesowen; On-site; GBP 60,000; Full time

Job summary

A leading mortgage advisory firm in Halesowen is seeking a motivated Mortgage Advisor to enhance the customer experience throughout the mortgage process. You will provide training to Estate Agency teams, attract new clients, and offer tailored advice on various mortgage products. The ideal candidate is adaptable, customer-focused, and possesses a Full CeMAP qualification. This role offers competitive earnings of OTE £60K and uncapped commission, along with career progression opportunities.

Benefits

Competitive Salary OTE £60K

Superb training and development programme

Uncapped commission

Quality and Loyalty Bonus

Group Discounts on Property Services

Qualifications

• Experience in training and support in a financial services environment.
• Ability to work in a fast-paced, target-driven environment.
• Resilient, positive, organized, numerate, and detail-oriented.

Responsibilities

• Provide training and support to Estate Agency teams.
• Attract new customers and achieve professional goals.
• Guide customers through the mortgage service process.

Skills

Building relationships

Customer service experience

Ability to generate new business

Adaptability

Excellent communication skills

Education

Full CeMAP or industry equivalent qualification

Tools

MS Office

Job description

• Building relationships with the Estate Agency teams in order to provide training and support.
• Attracting new customers and business, whilst being motivated to achieve professional goals within a result‑driven environment.
• Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.
• We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.
• You will need to be adaptable, self‑motivated and comfortable working in a fast paced, target driven environment.
• Full CeMAP or industry equivalent qualification.
• Able to generate new business in a target driven environment.
• Outstanding customer care / customer service experience.
• Resilient, positive, organised, numerate and detail oriented.
• Excellent verbal and written communication skills.
• IT literate (MS Office, internet, email systems).
• A Full UK driving licence and access to your own vehicle.
• Competitive Salary OTE £60K.
• Superb training and development programme with career progression opportunities.
• Uncapped commission.
• Leads generated from our colleagues in Estate Agency.
• Quality and Loyalty Bonus.
• Group Discounts on Property Services.