Mobile Shift Controller

Thames Water; England; On-site; GBP 32,000 - 38,000; Full time

Job summary

A major UK water utility is seeking a Mobile Shift Controller for a permanent role located in Surrey. The successful candidate will lead operations at a water production site, ensuring quality and compliance. Responsibilities include monitoring processes using SCADA, problem-solving, and maintaining health and safety protocols. A proactive approach and hands-on experience in manufacturing or water industries are essential. Offering a competitive salary and excellent benefits, this role provides opportunities for growth and professional development.

Benefits

Annual health MOTs

Access to physiotherapy and counselling

Cycle to Work schemes

Life assurance

Generous Pension Scheme

Qualifications

• Experience in a control and quality assurance role in process/manufacturing.
• Practical experience in the water industry or similar fields.
• Hands-on experience with technical interventions and troubleshooting.

Responsibilities

• Monitor water production and site operations with site management.
• Problem-solve and respond to challenges as they arise.
• Use SCADA to manage water treatment processes.
• Conduct sampling and analyses to ensure compliance.
• Maintain health and safety protocols and shift records.

Skills

Experience in process/manufacturing control

Attention to detail

Problem-solving skills

Communication skills

Competency in IT systems and Microsoft Office

Tools

SCADA software

Job description

We are looking for a Mobile Shift Controller to join Thames Water on a permanent basis.

You will be working in a close-knit and supportive team with other shift technicians with a responsibility to make important and influential decisions to optimise the process of water production to maintain output and water quality.

The base Location will be the Shalford Water Production site in Surrey (GU4 8BW) but will involve travel and responsibility to the wider Guildford area comprising five other Water Treatment Works and storage reservoirs.

Working Pattern will be on a 12-hour rotating shift.

This is a diverse and fast-paced role where no two days will be the same. It provides a fantastic opportunity to think differently about how we ensure the reliability and resilience of our assets, whilst developing our people and driving a sustainable operating model.

You will gain a wealth of exposure to the wider business in the largest Water and Wastewater Company in the UK. You will work with leaders from across the business, contractors and colleagues alike, ensuring health and safety are at the forefront of our work.

This is a perfect opportunity to further develop your leadership experience with real progression opportunities.

You will undertake ‘Level 5 Management of Water Production’ training, developing your competency and knowledge across wide-ranging aspects of water production.

What you’ll be doing as a Mobile Shift Controller

• Work with site managers, on‑site maintenance, Water Quality and off‑site control centre teams whilst closely monitoring the process to maintain water production and a smooth‑running site.
• Problem‑solve, respond and take control of challenging situations as they arise providing technical input.
• Use Supervisory Control and Data Acquisition (SCADA) to monitor and control water treatment processes.
• Carrying out sampling and related analysis to ensure compliance with internal standards and external regulations.
• Manual fault finding, intervention and emergency response to maintain the treatment process or customer supply.
• Maintaining documented records and shift logs.
• Taking responsibility for your health and safety, highlight any potential issues, contribute to risk assessments, and take action to make the area safe where possible.
• Keep your technical knowledge up to date and be aware of changes in procedures and asset standards.

To thrive in this role, the essential criteria you’ll need is:

• We are looking for someone who has experience working in a process and/or manufacturing environment in a control and quality assurance role.
• Your experience may be from the water industry but may also be from food or product manufacturing, industrial brewing, or other utility industries.
• You will have ‘hands‑on’ and practical experience with impeccable attention to detail and troubleshooting skills.
• Have a ‘can‑do’ attitude, strong problem‑solving abilities, and take a solution‑focused approach.
• Ability to remain calm and follow established procedures while communicating clearly and effectively.
• Competent to use company IT systems and Microsoft Office.
• If you have experience with SCADA software, please highlight this on your application.
• A full UK driving licence as you will need to travel in a company vehicle to various operational sites.

What's in it for you!?

• Offering a salary from £35,000 per annum, depending on skills and experience.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
• Performance‑related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us daily to supply water for their taps and toilets. We’re committed to building a better future for all, helping our customers, communities, people, and the planet to thrive.

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work where you can make a difference every day. We offer meaningful career opportunities, flexible working arrangements and excellent benefits.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.