Mobile Patrol Officer

Securitas; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading security service provider in the United Kingdom is seeking a Mobile Security Officer to deliver security services across various sites in Birmingham. Responsibilities include conducting patrols, responding to alarms, and ensuring compliance with security protocols. Ideal candidates will have strong communication skills and a commitment to client service excellence. Join us in upholding our core values of Integrity, Vigilance, and Helpfulness.

Qualifications

• Ability to provide mobile security services with client service excellence.
• Knowledge of security protocols and incident reporting procedures.
• Strong communication and team collaboration skills.

Responsibilities

• Provide mobile security services across multiple sites.
• Conduct patrols, inspections, and respond to alarms.
• Follow all instructions from team leaders and ensure compliance with company policies.

Job description

Responsibilities

• Provide mobile security services and client service excellence across a portfolio of sites in a designated area.
• Tasks include: Locks/unlocks, escort services, alarm responses, vacant property inspections, patrols, other mobile services as directed by the Deputy Branch Manager.
• Core values: Integrity, Vigilance, Helpfulness.
• Mobile Security Services: Deliver a range of services (locks/unlocks, patrols, alarm responses, inspections, escort services).
• Professional Conduct: Maintain a professional, polite, and helpful attitude.
• Team Direction: Follow instructions from Team Leaders and collaborate effectively.
• Uniform & Identification: Wear company uniform, display SIA license and ID card.
• Vehicle Management: Complete handovers and checks at start/end of shifts.
• Safe Driving: Follow Highway Code, drive carefully, maintain company reputation.
• Key Management: Adhere to correct processes for handling keys.
• Assignment Completion: Follow site instructions, conduct risk assessments.
• Incident Escalation: Follow escalation processes for incidents, break-ins, health/safety issues, traffic accidents.
• Reporting: Use GRS/SMP correctly, ensure accurate data entry, include photos where applicable.
• Compliance: Follow SOP13 and SOP18, understand driver's handbook.
• Flexibility: Work across Branch Guarding districts and assist other branches as needed.
• Asset Security: Secure company assets, maintain PDAs, prevent scams.
• Incident Reporting: Escalate incidents, risks, breakdowns, and RTAs (Road Traffic Accidents) to the Team Leader, ensuring reports align with company policy.
• Core Values & Risk Awareness: Demonstrate understanding and engagement with Securitas' core values (Integrity, Vigilance, Helpfulness). Show ability to recognize workplace risks, prioritize safety, and comply with company policies, procedures, and training.