Mobile HIU Technician / Trainee Mobile HIU Technician

Bring Energy; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A sustainable energy provider in London seeks qualified HIU Technicians and Trainee HIU Technicians to join their team. Responsibilities include maintaining heat interface units and providing excellent customer service. Ideal candidates should have communication skills, an interest in the energy sector, and a driving license. This role also supports professional development within the team.

Qualifications

• Ability to perform tasks under pressure and manage deadlines.
• Must hold a full UK driving license and pass a DBS check.
• Demonstrable experience in maintenance and troubleshooting of heat interface units is a plus.

Responsibilities

• Conduct HIU/CIU inspections and reactive maintenance.
• Carry out repairs during servicing and update work orders.
• Work with service desk to manage jobs efficiently.
• Deliver high-quality service to customers.

Skills

Ability to work independently

Clear communication skills

Interest in emerging technologies

Positive attitude towards work

Experience in maintenance of HIUs

Experience in plumbing or HVAC

Education

Qualifications in ND / City & Guilds / NVQ level 3 in Mechanical

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

This is an exciting opportunity for fully qualified HIU Technicians, or those looking to develop their skills and experience as a Trainee HIU Technician, to join our team of experienced Mobile HIU Technicians at Bring Energy.

As a Mobile HIU Technician you will be responsible for the day-to-day tasks associated with heat interface units, including planned and reactive maintenance. You will work closely with the service desk team to ensure high level of service to our residential customers. The team of engineers will have a wide spread of skills and experience, from qualified HIU Technician with years of experience to Junior employees who will be new to the industry.

Trainee HIU Technicians will be guided by experienced team members to gain the confidence to carry out planned and reactive maintenance of heat interface units (HIUs). Additionally, you will have the opportunity to enhance your knowledge of heat networks and the importance they play in achieving the governments net zero goals.

The team is managed by a HIU Team Manager who is responsible for the overall coordination of the team and will work closely with you to achieve your goals and objective set together to help you increase your skills and grow within the company.

Key Responsibilities

• HIU/CIU Inspections and reactive maintenance for loss of heat or cooling within the required timeframe of our Residential Supply Agreements
• To carry out repairs identified during servicing including removal/replacement of pumps, valves, and actuators plus bleeding systems
• Updating work orders in a timely manner and in accordance with company training via our asset management system
• Liaising with our service desk to ensure any on hold jobs are rebooked and closed out as soon as possible
• In charge of your own van stock and responsible to contact management when critical parts are required
• Working in a safe manner and in accordance with the company’s Health & Safety policy
• Heat meter works such as replacing batteries, replacing the meter itself or investigating why error codes are appearing on meters with the internal Metering Team.
• Ensure the company escalation process is understood and followed when further action is required to reinstate heat / cooling to a residential property, outside the remit of your job description i.e. plant room temperatures are low
• Deliver a first-class service to customers
• Effectively prioritise and perform tasks under pressure

We are looking for applications who can demonstrate the following

• Ability to work independently or as part of a team
• Clear and professional communication skills, both verbal & written
• Passion and interest in learning about emerging technologies within the Energy Market and supporting the drive to Net Zero
• Positive attitude towards work and willingness to get tasks completed on time whilst managing conflicting deadlines
• Demonstrable experience in maintenance and troubleshooting of heat interface units (HIUs) is a plus but not a requirement
• Demonstrable experience in working in the plumbing or HVAC industry, particularly in a residential environment
• Qualifications in ND / City & Guilds / NVQ level 3 in Mechanical is a plus
• Working knowledge of Microsoft Office including, Outlook, Excel and Word

Candidates must have the right to work in the UK, hold a full UK driving license and undertake a DBS check

Bring Energy - Growing Sustainable Networks