Mitigation Technician

Paul Davis Restoration, Inc.; Lancaster; On-site; GBP 20,000 - 30,000; Full time

Job summary

A national franchise organization in property restoration is seeking a Mitigation Technician in Lancaster, England. The role involves responding to property emergencies, conducting damage evaluations, and implementing restoration processes for residential and commercial properties. Candidates should possess a high school diploma and customer service experience, with preferences for those with craft experience or education in restoration. The position offers opportunities for development and overtime within a supportive work culture.

Benefits

Paid Time Off

Opportunity for Overtime

Opportunity for Advancement

Great Company Culture

Qualifications

• Minimum of 1 year in a craft, trade, or manual labor position.
• Experience in customer service essential.
• IICRC certifications as classes are offered.

Responsibilities

• Work safely on damaged properties.
• Survey and clean up damage sites.
• Perform initial site visits and maintain equipment.
• Contact customers regarding job ETA.
• Take photos of job progress.

Skills

Customer Service

Manual Labor

Demolition

Cleaning

Time Management

Education

High School Diploma or GED

Associate or Bachelor Degree

Tools

Hand tools

Power tools

Restoration equipment

Job description

Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 350 franchises and Company Owned Operations across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com ]

The Mitigation Technician position is a career in field services in the property damage restoration industry. The position is primarily responsible for responding to emergency, property damaging situations. The Technician is accountable for addressing the property and the customer with skill, knowledge, and professionalism. The Technician is accountable for preserving as much of the property as possible while working safely and efficiently on the job site.

Essential Functions/Responsibilities

• Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
• Survey damage within the property
  • Evaluate and record damage to all items within the property
• Cleaning process for both contents and structural damage
• Demolition of structural damage to properties through the use of hand and power tools
• Clean up assigned job sites after demolition
• Perform initial site visits
• Set restoration equipment within guidelines
• Complete notes of assigned jobs in our primary operating system (RMS)
• Contact the customer of assigned jobs with ETA
• Take photos of jobs assigned at start, completion, and throughout the process
• Responsible for maintaining assigned vehicles and equipment
• Responsible for unloading and reloading assigned vehicles with equipment
• Keep equipment clean and organized in the shop
• Responsible for unloading trash in assigned areas
• Responsible for recording your time and coding it to the job assigned
• Pass IICRC certifications as IICRC classes are offered
• Assist in the development of new hires through on the job training
• Hold our company’s Vision, Values, Mission and 10 Serving Basics throughout job position

Required Education and Experience

• High School Diploma or GED required
• Customer Service experience
• 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling

Preferred Education and Experience

• Associate or Bachelor Degree
• One or more years’ experience within the restoration industry

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Our Mission:

1704 Hempstead Rd, Lancaster, PA 17601, USA

Get directions to this location on Google Maps.

Because Paul Davis is a franchise organization, benefits vary based on franchisee.

Opportunity for Overtime

Paid Time Off

Opportunity for Advancement

Great Company Culture

In my job, I find stability, flexibility, personal development, and fulfillment. I have recommended Paul Davis as a place to work and will continue. Because the nature of our business is helping people, I find a trend of people who care a lot about their work, both at a franchise level and the corporate level.