Mid-Market AI SaaS Account Executive

Intercom

Greater London

Hybrid

GBP 60,000 - 90,000

Full time

5 days ago
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Job summary

Salesforce Fin team is hiring a MidMarket Account Executive to drive growth in the EMEA region. You’ll own both new logos and existing customers, selling AI-driven SaaS solutions across the customer journey.

You’ll collaborate with Sales Leaders, Engineers, and Success to win flagship logos, navigate complex renewals, and craft territory plans. German language proficiency is required, and a track record of meeting quota in fast-paced SaaS environments is essential.

Qualifications

  • 4+ years in a quota-carrying closing role selling SaaS or DBaaS.
  • Business-level fluency in German.
  • Experience winning new business and managing a book of existing customers through retention, renewals and expansion.
  • Experience, passion and success in outbound prospecting.
  • Proven success navigating procurement, complex renewals and senior decision makers.
  • Experience selling products with technical complexity or thorough implementation.
  • AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value.
  • Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities.

Responsibilities

  • Lead the growth and adoption of Fin across your MidMarket territory, with both new prospects and existing customers
  • Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach
  • Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty
  • Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact
  • Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion
  • Manage a high volume of deals, including complex six-figure opportunities across new and existing business
  • Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them
  • Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline
  • Track and communicate the metrics behind your growth, including retention, adoption and platform expansion
  • Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts
  • Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment
  • Stay at the cutting edge of AI using the best internal tooling and enablement in the market
  • Raise the bar for the team by mentoring peers and sharing winning plays

Skills

Quota-carrying sales
German language
New business
Outbound prospecting
Renewals & expansions
AI fluency
Technical sales

Job description

Salesforce Fin team is hiring a MidMarket Account Executive to drive growth in the EMEA region. You’ll own both new logos and existing customers, selling AI-driven SaaS solutions across the customer journey.

You’ll collaborate with Sales Leaders, Engineers, and Success to win flagship logos, navigate complex renewals, and craft territory plans. German language proficiency is required, and a track record of meeting quota in fast-paced SaaS environments is essential.

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