MICE Operations Lead — Bespoke Event Programs

Travel Trade Recruitment Limited; Greater London; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

A well-established Destination Management company in London is seeking an Operations Manager to handle MICE group clients and create tailored itineraries. The role requires at least 2 years of experience, strong negotiation and communication skills, and a passion for event planning. Starting salary is competitive at £35k‑£42k per annum, with additional benefits like a performance-related bonus and a company pension, alongside hybrid working options after probation.

Benefits

Performance-related bonus

Company pension

Company events

Long-term career prospects

Qualifications

• Minimum 2 years of experience in MICE operations within the inbound tours sector.
• Fluency in a second European language is strongly desired.
• Ability to develop innovative and engaging program concepts.

Responsibilities

• Handle MICE group clients for the DMC.
• Develop original and exciting program proposals tailored to client needs.
• Prepare detailed event budgets to ensure profitability.
• Negotiate with suppliers for the best deals.
• Manage pre-production and ensure event delivery.
• Assist with on-site event management.

Skills

Strong negotiation skills

Excellent communication skills

Detail-oriented

Creativity in event planning

Organizational skills

Job description

A well-established Destination Management company in London is seeking an Operations Manager to handle MICE group clients and create tailored itineraries. The role requires at least 2 years of experience, strong negotiation and communication skills, and a passion for event planning. Starting salary is competitive at £35k‑£42k per annum, with additional benefits like a performance-related bonus and a company pension, alongside hybrid working options after probation.