MI & Reporting Manager

Network Plus; Glyncoch; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading utility services provider is seeking a MI & Reporting Manager to oversee the development and delivery of management information dashboards and compliance reporting. The ideal candidate will ensure data-driven decisions, maintain high standards of data integrity, and produce insightful reports to support teams. This role requires strong analytical abilities, attention to detail, and excellent communication skills. Competitive salary offered based on experience.

Qualifications

• Strong analytical mind with ability to tackle problems from different angles.
• Excellent interpersonal skills for effective collaboration.
• Strong verbal and written communication abilities.

Responsibilities

• Develop and maintain KPI dashboards to support operational teams.
• Ensure high data quality within BI Reporting database.
• Provide performance insights to governance reviews.
• Produce reports to summarize compliance with contractual obligations.

Skills

Attention to detail

Time Management

Teamwork & Collaboration

Analytical & Problem-Solving Skills

Communication Skills

Network hardware configuration

Wireless network Systems

Printing technologies

Job description

MI & Reporting Manager

Department: Welsh Water

Employment Type: Permanent - Full Time

Location: Clydach Depot, Swansea

Compensation: GBP 40,000 - GBP 45,000 / year

Description

The MI and Reporting Manager will lead the development, delivery, and continuous improvement of management information (MI), performance dashboards, and compliance reporting across the Welsh Water contract. This role is pivotal in ensuring data-driven decision‑making, operational transparency, and contractual compliance.

Key Responsibilities

• Design and maintain KPI dashboards and MI reports to support operational, commercial, and HSEQ teams.
• Maintain high standards of data quality and integrity within the relevant databases, within the BI Reporting database.
• Ensure real‑time visibility of performance metrics via live systems accessible to Welsh Water and internal stakeholders.
• Produce monthly and quarterly reports summarising compliance with the contractual obligations.
• Interrogate and interpret large volumes of data to identify, support and challenge business opportunities.
• Support governance reviews and steering groups by providing detailed performance insights and audit‑ready documentation.
• Translate business requirements into specifications for new solutions.

Experience and Qualifications

• Attention to detail: A meticulous approach is vital for identifying and correcting anomalies that could affect reporting results.
• Time Management: The ability to manage workload and prioritize tasks to meet deadlines is important.
• Teamwork & Collaboration: Interpersonal skills to collaborate with others and deliver solutions effectively are valuable.
• Analytical & Problem‑Solving Skills:
• The ability to analyze complex data, identify discrepancies, and interpret findings to support business decisions is crucial.
• Communication Skills:
• Strong verbal and written communication skills are necessary for interpreting client requirements and presenting data insights clearly to stakeholder.
• Network hardware configuration and troubleshooting.
• Wireless network Systems.
• Printing technologies.
• A very analytical mind, able to tackle a problem from different angles and make decisions quickly.
• Strong communication — good written and oral communication skills.
• Excellent interpersonal skills.
• Ability to present ideas in business‑friendly and user‑friendly language.

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces‑friendly. We welcome applications from ex‑Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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