MFD & Copier Field Service Engineer – Home Counties

N F Resourcing; Reading; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading printing solutions provider in Reading is seeking a Photocopier Field Service Engineer to support high-end print and copier devices across multiple client sites. The role involves attending service calls, performing maintenance, and ensuring optimal performance and customer satisfaction. Candidates should possess hands-on experience, strong fault diagnosis skills, and excellent customer-facing communication. The position offers a competitive salary, holiday entitlement, and opportunities for professional development.

Benefits

Up to £36,000 salary

23 days holiday

Company pension

Supportive team and career development

Qualifications

• Extensive hands‑on experience in a field-based environment.
• Methodical approach to troubleshooting.
• Ability to manage client expectations and service quality.

Responsibilities

• Attend service calls to diagnose and repair faults on MFDs.
• Perform maintenance through cleaning, adjustments, and replacements.
• Carry out routine preventative servicing.

Skills

Supporting MFDs and photocopiers

Fault diagnosis and resolution

Customer-facing communication

Commercial awareness

Proactive mindset

Job description

A leading printing solutions provider in Reading is seeking a Photocopier Field Service Engineer to support high-end print and copier devices across multiple client sites. The role involves attending service calls, performing maintenance, and ensuring optimal performance and customer satisfaction. Candidates should possess hands-on experience, strong fault diagnosis skills, and excellent customer-facing communication. The position offers a competitive salary, holiday entitlement, and opportunities for professional development.