Metering Technician

Sert Group Limited; Bradley Stoke; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading energy solutions provider in the UK is seeking a Metering Health Worker to join their growing Metering Team. This role involves support to customers before and after smart meter installations, explaining the functioning of smart meters, and promoting energy-saving behaviors. No prior technical experience is required as full training is provided. Candidates should possess strong communication and customer service skills. This position contributes to delivering smarter, greener energy solutions across various regions.

Qualifications

• No technical experience required as full training is provided.
• Strong communication skills are essential.
• Customer service skills are critical for this role.

Responsibilities

• Support customers before and after smart meter installations.
• Explain how smart meters work clearly.
• Reconnect meters and handle technical aspects like SIMs and batteries.
• Promote energy-saving behaviors among customers.
• Conduct site surveys and maintain accurate records.

Skills

Strong communication and customer service skills

Self-motivated

Job description

Job Description

Join the Smart Energy Movement

We’re growing our Metering Team and looking for motivated, customer-focused individuals to help deliver smarter, greener energy solutions across the UK. Covering OX/RG (Oxford, Reading, Newbury), PO/GU (Portsmouth, Fareham, Guildford), DT/BH (Dorchester, Bournemouth, Poole), BN (Brighton, Worthing, Eastbourne), TN/ME (Tunbridge Wells, Tonbridge, Maidstone, Medway), BS (Bristol, Weston-super-Mare), EX (Exeter, Barnstaple), PL (Plymouth, Launceston), BA/TA (Bath, Yeovil, Taunton, Bridgwater) and TQ/TR (Torquay, Newton Abbot, Truro, Falmouth, Penzance) plus surrounding towns and villages across these postcode areas.

No technical experience? No problem full training is provided.

What You’ll Be Doing

As a Metering Health Worker, you’ll be out in the field supporting customers and ensuring their smart meters are working properly. Your role will involve:

• Providing support to customers before and after smart meter installations
• Clearly explaining how their meters work
• Reconnecting meters and replacing SIMs, modems, batteries and aerials
• Encouraging energy-saving behaviours
• Carrying out site surveys and updating records using a tablet

What You’ll Need

• Strong communication and customer service skills
• Self-motivated, organ...