Purpose
To efficiently take downloads from half hourly electric meters, whilst providing courteous service to customers. To efficiently carry out annual safety checks on electric meters.
Responsibilities & Accountabilities
- Undertake weekly check on Stark vehicle, including water, oil, tyre pressures etc. Report vehicle issues immediately.
- Drive to site in a safe and professional manner and make every reasonable effort to find the correct site.
- Park appropriately and ensure Stark vehicle and any contents within is locked and secure.
- Gain access to site.
- Liaise with onsite Reception/Security personnel. Quickly build good rapport, greeting and dealing with them in a professional and courteous manner.
- Always display Stark identification badge and follow any onsite induction/security procedures.
- Locate electric meter on site. Make every reasonable effort to locate meter.
- In the event you cannot gain access to site or locate the correct meter, record any unreadable downloads / safety checks on the system.
- Carefully check the Meter Point Asset No (MPAN) and Meter Serial Number to ensure you have located the correct meter.
- Meter Checks: Once correct meter located, carry out the 5 checks required and record on the spreadsheet provided along with date and meter read.
- Return completed spreadsheet of meter checks to line manager daily.
- Half hourly Downloads: Once correct meter located, place optical probe onto front of meter, bring up SMR software, select job, press enter, and promptly record successful download.
- Write up notes on the system to record any difficult aspects in gaining access/locating meter or other site issues which will assist Stark personnel in future site visits.
- Notify onsite Reception/Security of departure including signing out as necessary.
General
- Ensure the safe keeping of issued equipment.
- Promptly respond to scheduling enquiries and maintain frequent contact with Head Office.
- Abide by customer's and Stark's health and safety and security procedures.
- Participate in regular training/learning activities to maintain and develop skills and knowledge.
- Adhere to all Stark policies, procedures and working practices including all health and safety requirements.
- Ensure the health and safety of yourself and others who may be affected by what you do; use work equipment provided safely and cooperate with managers to provide safe systems of work.
- Any other reasonable duties as required.
Technical Skills, Knowledge and Certification
- Must complete and maintain mandatory training including:
- DBS certificate
- Manual handling
- Driver awareness
- Display Screen equipment
- Lone working - on the road
- Asbestos awareness
- Working at height
- Confined spaces
- Electrical safety
- Working at Height
- COSHH
- Personal Protective Equipment
- Utility Safety Health and Environment Awareness (SHEA) card
- Health & Safety Essentials
- High voltage awareness where applicable
- Knowledge of Stark products, services and operations.
- Knowledge of use of HH download software (training given)
- Strong problem-solving abilities.
- Keep up to date with changes to legislation and applicable codes of practice.
- Successfully complete full Stark induction and training programme and undertake refresher training as necessary.
Other Essential Requirements
- Must have a reasonable level of physical fitness and manual dexterity to undertake regular manual handling.
- Full UK driving licence (held for 1 year minimum) and produce all driver documentation whenever required.
- Must immediately report to line manager any health or medical conditions which could affect ability to drive and/or do the job & any driving accidents, points on driving licence, prosecutions or loss of driving licence.
- Be able to drive frequently, on long distances and travel out of region as necessary including occasional overnight stays.
- Prepared to work in all weathers, and in sometimes difficult or dirty conditions.