Merchandiser

Jollyes The Pet People; Castle Point; Hybrid; GBP 38,000 - 40,000; Full time

Job summary

An award-winning pet retailer seeks a Merchandiser based in Waltham Abbey for a hybrid role. The successful candidate will support the Merchandise Manager in building customer-focused product ranges, optimizing stock levels, and analyzing performance. Ideal candidates will have prior merchandising experience in a retail environment, strong analytical skills, and proficiency in MS Excel. The role offers a competitive salary of £38-40k p.a. along with numerous benefits, including a financial wellbeing package, discounts, paid leave for significant events, and a supportive workplace culture.

Benefits

Competitive salary

Financial wellbeing package

Colleague discounts

Workplace pension scheme

Enhanced maternity and paternity leave

Top Dog Award scheme

Cycle2Work scheme

Learning & Development opportunities

Qualifications

• Experience in a retail business with 100+ stores.
• Ability to analyze and interpret data effectively.
• Clear communication skills and integrity.

Responsibilities

• Support planning and range development.
• Optimize stock levels through data analysis.
• Manage product lifecycle from launch to exit.
• Collaborate for smooth operations and product availability.
• Present trade insights and drive actions.

Skills

Merchandising experience

Data analysis

MS Office proficiency

Communication skills

Job description

Merchandiser, based Waltham Abbey (Hybrid role). Salary £38-40k p.a. + many benefits.

An exciting time to combine your passion for pets with your career! Join an award-winning pet specialist retailer in a key role to support the Merchandise Manager and the wider category team in achieving department profitability and sales strategy, whilst working alongside our supply chain team to manage inventory. Great benefits working for a company with a purpose and real values!

Benefits

• Competitive salary of up to £38-40k p.a. (depending on experience)
• iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits.
• Retail Trust membership – counselling, wellbeing and financial support for the retail industry
• Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips
• Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and much more (including ‘Tooth Fairy’ dentist on demand).
• 50% off Jollyes branded products (and 30% off other brands in store for your pet’s needs!) with discounts for our groomers and pet clinics too.
• Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%)
• Free colleague uniform and on-site parking
• Additional paid leave for your wedding, new pet coming home and your birthday off!
• Enhanced Maternity leave – Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service)*
• Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc)*
• Top Dog Award scheme – colleague nomination scheme to recognise great service and the Jollyes values with a ‘Cat nap day’ to enjoy a day off on Jollyes, as well as a ‘Top Dog’ badge and certificate
• Buy/Sell holiday scheme – can purchase or sell up to 5 days provided it doesn’t take you below the minimum entitlement!
• Cycle2Work scheme – up to 47% off a new bike & accessories via Halfords
• Care concierge supporting colleagues who are carers with access to information, services and benefits
• Alvie health coaching / cancer support (specialist nurses, physio’s, nutritionists, psychologists…)
• Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more
• Learning & Development for future progression into more senior Support roles - you really can have a great career with Jollyes!

This is a full time, hybrid role involving a minimum of 3 x office days per week at our pet-friendly support office in Waltham Abbey (Essex) and up to 2 x days per week from home (or other Jollyes location as preferred). 37.5 hours per week.

Role – Merchandiser

Join our dynamic merchandising team and help shape the future of our product ranges! As a Merchandiser, you’ll work closely with Buying and Supply Chain to understand trade plans and ensure the stock plan supports them, building customer-focused ranges that drive sales, maximise space, and boost profitability.

This role sits within our Commercial team, supporting our Merchandising Manager to achieve KPI’s on departmental sales, margin performance and stock levels. A full job description is available on request, but to summarise your key responsibilities:

• Support strategic planning and range development
• Preparing reports and analysing performance and forecast demand to optimise stock levels
• Manage pricing, promotions, and product lifecycle from launch to exit
• Collaborate across teams to ensure smooth operations and great store availability
• Present trade insights and drive actions from weekly performance reviews
• Maintain accurate systems and trackers to support decision-making

Skills – Merchandiser

To be successful in this role, you’ll need the following skills, experience and qualities:

• Share our values of being: Wise, Focused, Genuine, Eager, Together
• Must have Merchandising experience preferably in a similar sized retail business (e.g. 100+ stores), understanding how support teams work together and collaborate. (If you have had experience as an Assistant Merchandiser it would be a great opportunity to step up!)
• Ability to analyse and interpret large volumes of data
• Proficient in MS Office (specifically Excel)
• Clear communicator who operates with integrity and due diligence

About Jollyes Pets

Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too!

To Apply

If you’re looking for a career with an award-winning company who will truly value you and recognize your contribution with some fantastic rewards and benefits, where you can really make a difference, click to apply today!

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