Mental Health Team Manager

Wiltshire Council; Salisbury; On-site; GBP 56,000 - 59,000; Full time

Job summary

A local government authority in Salisbury is seeking a Team Manager for the Mental Health Social Work service. The role involves leading a dedicated team, ensuring high-quality care for individuals with mental health needs, and managing budgets and crisis situations. Candidates must possess a Social Work qualification and significant experience in mental health. The position offers a competitive salary and the opportunity to make a meaningful impact on community health services.

Qualifications

• Recognised Social Work qualification and registration with Social Work England.
• Substantial experience in mental health or adult care.
• Experience in managing performance and supervision.

Responsibilities

• Lead a locality team providing supervision and guidance.
• Manage the operational mental health social work service.
• Ensure effective responses to risk and crisis situations.
• Manage locality area care management budget for mental health.
• Develop quality standards for the mental health social work service.

Skills

Leadership skills

Knowledge of relevant legislation

Inter-agency collaboration

Crisis management

Budget management

Education

Diploma in Social Work or equivalent

Post Graduate Certificate in Managing Health & Social Care

Tools

Microsoft applications

Job description

Salary: £56,344 - £58,582 (Inclusive of 7.5% Market Supplement)

Hours per week: 37 hours

Interview date: Week Commencing Monday 16 February 2026

Whole Life Pathways - Supporting Mental Health

Are you driven by a commitment to improving lives and creating seamless, person-centred care?

Main duties of the job

We are looking for a compassionate and experienced leader to manage our Mental Health Social Work service in Wiltshire.

Our service supports people of all ages who meet the threshold for secondary mental health care, including children, adults with learning disabilities, and older people. We work closely with health partners and other agencies to provide integrated, high-quality social care interventions that make a real difference.

As Team Manager, you will lead a locality team, providing supervision, guidance, and operational oversight. You will ensure safe and effective responses to risk and crisis situations, manage budgets responsibly, and drive continuous improvement. Your leadership will help shape evidence-based practice and create a culture of collaboration and innovation.

We are looking for someone with a recognised Social Work qualification, registration with Social Work England, and substantial experience in mental health or adult care. Strong leadership skills, knowledge of relevant legislation, and the ability to work across agency boundaries are essential.

If you want to lead a team that truly makes a difference and are passionate about delivering high-quality, person-centred care, we want to hear from you.

About us

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right.

Job responsibilities

Direct management of a locality team including line management and clinical supervision e.g. provision of supervision, appraisals and expert advice.

Full management responsibility for the operational mental health social work service, including the Approved Mental Health Professional service within the locality area.

Responsible for ensuring that on a day to day basis, risk and crisis situations are managed in a safe and effective way, minimising risk to our customers and the community. Ensure duty and backup rotas are in place and the lone working policy adhered to.

Manage the locality area care management budget for mental health, ensuring efficient and effective budget management e.g. make recommendation on decisions on funding approval for individual care packages.

Lead on ensuring joint working practices with AWP.

Ensure continuous service development and quality assurance and feedback, and adjust services accordingly.

Respond to customer feedback in a timely manner and ensure that lessons are learnt.

To be responsible for Health and Safety within the team, e.g. ensure that all activities carried out by the team follow corporate Health and Safety guidance and policies.

Develop the management, monitoring and adjustments required to implement new ways of working including changing team systems and culture i.e. evidence based practice, risk management within a multi-disciplinary team which is no longer integrated to ensure effective service delivery.

In relation to workload management and allocation, guide staff in deciding what work should be undertaken by Council staff and what should be NHS responsibility to ensure an integrated service.

Be responsive and innovative in identifying solutions that meet both the aspirations of users and carers and Wiltshire Council agenda and framework through the commissioning of care packages.

Take responsibility for role of Investigating Manager within the Vulnerable Adults Procedure which involves leading an immediate response together with short and longer term interventions and co-ordination in crisis situations. Chair Vulnerable Adults conferences.

Develop and implement quality standards for the mental health social work service, ensuring that appropriate policies and procedures are in place.

Person Specification

Qualifications

• A recognised and relevant professional qualification (Diploma in Social Work or equivalent) and be
• registered with their professional body.
• A recognised qualification (e.g. Post Graduate Certificate in Managing Health & Social Care; NVQ
• Level 4/5
• Significant experience of using relevant legislation and guidance in relation to working with, and the
• safeguarding of vulnerable adults
• Expert knowledge of the Care Act, Mental Health Act, Mental Capacity Act and other relevant
• legislation
• Proven experience of leading and managing change
• Significant understanding and awareness of mental health and emerging developments
• Extensive relevant or transferable previous experience in a Mental Health or Adult Care setting
• Expert understanding of mental health issues and possible impact on others
• 4 years management/supervisory experience including developing and motivating teams of staff
• Experience of managing performance
• Significant experience of using relevant legislation and guidance in relation to working with and the
• safeguarding of vulnerable adults
• Experience of budget management
• Experience of working across agency boundaries and partnership working in relation to mental
• health
• Experience of recruiting appropriate staff
• Experience of staff supervision
• Experience of managing and leading a staff team including performance management
• Understanding of the Care Programme Approach (CPA) and risk assessment
• Proven ability to write reports and papers for presentation to senior colleagues and the wider
• service area management teams
• Need to be able to credibly represent the department with other agencies and communicate with
• users of the service.
• To have completed Investigating Manager training
• Approved Mental Health Professional /Best Interest Assessor qualification
• Evidence of post qualification training and skills development

Experience

• Experience of managing, motivating and developing multiple teams of staff involving different
• workstreams
• Experience of managing staffing budgets
• Organisational expert in the area of specialism.
• Expert knowledge of relevant policy, systems, work practices, professional guidelines,
• legislation and a good understanding of emerging developments in the area of specialism.
• Excellent ICT skills including use of Microsoft applications and specialist systems
• Significant experience of leading complex and diverse areas of work involving a wide range of
• contacts which has a high impact on the organisation and partners
• Excellent organisational skills and the ability to prioritise workloads of a team to achieve
• deadlines
• Thorough knowledge of other areas of the authority relevant to the service.
• Ability to interpret and analyse statistical and numerical data, drawing conclusions from the data
• Ability to produce business focussed, user friendly reports, policy and project documents where
• appropriate.
• Experience of defining and developing systems, policies, procedures and / or practices.
• Experienced project manager with a good understanding of project management methodologies
• and systems.
• Excellent time management skills to manage a complex workload prioritise and set deadlines.
• Transformation management skills to advise on process flow, removal of waste and duplication
• within and across service areas.
• Authority and credibility to build relationships and engage successfully with colleagues,
• customers and partners
• Excellent leadership skills to inspire and motivate people in the delivery of work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.