Mental Health Support Worker in Newcastle

Marva Group; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care provider is seeking a dedicated Mental Health Support Worker in Newcastle to provide compassionate care for young adults and children with mental health needs. In this role, you will offer emotional support, assist with daily living activities, and manage challenging behaviours. The ideal candidate should possess relevant experience, excellent communication skills, and the ability to work well in a team. A rewarding salary of £14 - £16 PH and opportunities for professional development are offered.

Benefits

Competitive salary

Ongoing training and development

Supportive management

Access to holiday pot

24/7 support

Qualifications

• Minimum of 12 months' experience supporting adults with mental health needs.
• Experience managing challenging behaviours and safeguarding vulnerable adults.
• Current PMVA certificate and eligibility to work in the UK.

Responsibilities

• Provide direct care and emotional support to individuals.
• Apply de-escalation techniques for challenging situations.
• Support daily living activities and maintain digital care plans.
• Collaborate with families and healthcare teams for positive outcomes.

Skills

Empathy

Patience

Resilience

Communication skills

Digital care systems

Education

NVQ/QCF Level 2 or 3 in Health & Social Care

Job description

Are you a dedicated and experienced Mental Health Support Worker looking for a rewarding role supporting young adults and children with mental health needs in the Newcastle community? We are a leading care provider seeking compassionate, skilled professionals to deliver exceptional, person-centred care to individuals with mental health conditions and challenging behaviours., In this vital health and social care role, you will support young adults and children with mental health needs to enhance their well‑being and independence. Your key duties will include:

This role is ideal for someone who is empathetic, patient and resilient, with a genuine passion for empowering clients to live fulfilling and independent lives at home.

Responsibilities

• Providing direct care and emotional support to adults with a range of mental health conditions.
• Applying de‑escalation techniques to manage challenging situations calmly and safely.
• Supporting daily living activities, including meal preparation, routines, and community engagement.
• Maintaining accurate digital care plans, incident reports, and risk assessments.
• Collaborating effectively with families, healthcare professionals, and multi‑disciplinary teams (MDTs) to ensure positive outcomes.

Qualifications

• A minimum of 12 months' experience supporting adults with mental health needs.
• Experience managing challenging behaviours and safeguarding vulnerable adults.
• Confidence using digital care systems for documentation and reporting.
• Excellent communication skills with a calm and empathetic approach.
• Current PMVA certificate.
• Eligibility to work in the UK (Right to Work documentation required).
• A valid UK driving licence and access to your own vehicle.
• NVQ/QCF Level 2 or 3 in Health & Social Care (Mental Health).

What We Offer

We value our team and offer a rewarding package for this role in Bristol and surrounding areas:

• A competitive salary of £14 - £16 PH
• Rota's 4 weeks in advance
• Ongoing training and development, including specialist clinical refreshers.
• Supportive management and clear career progression opportunities.
• Access to your holiday pot at any time, release the funds when you need it most.
• 24/7 support, always somebody on hand to advise and help