Mental Health Practitioner - Supported Self-Help

NHS; Derby; Hybrid; GBP 20,000 - 21,000; Part time

Job summary

A local mental health charity is seeking a part-time Support Worker in Derby to provide virtual and face-to-face support to individuals experiencing mental health challenges. The role involves managing a caseload of clients, promoting mental wellbeing, and collaborating with community partners. Key qualifications include experience in mental health services and relevant educational background. Competitive salary of £20,671 per year pro rata.

Benefits

Flexible working hours

Training opportunities

Supportive work environment

Qualifications

• Educated to a good standard with relevant working experience.
• Knowledge of safeguarding considerations and risk assessments.
• Experience of using a range of computer software packages.

Responsibilities

• Manage a caseload of Supported Self-Help clients.
• Provide structured support to individuals experiencing mental health distress.
• Develop relationships with community partners.
• Capture and record data accurately for service delivery.

Skills

Experience providing mental health/wellbeing services

Knowledge of common mental health presentations

Communication skills

Interpersonal skills

Ability to work collaboratively

Education

Level 3 qualification in Health & Social Care

GCSE English and Mathematics

Tools

Microsoft Office (Word, Excel, Outlook)

Client Management System (CMS)

Job description

Job Summary

Are you a highly committed individual wanting to make a difference and support the improvement of mental wellbeing in Derby and Derbyshire?

Supported Self-Help is an early intervention service co-produced between national Mind and local Minds and informed by lived experience. This programme will be delivered across Derbyshire, solely by Derbyshire Mind and is funded by a National Lottery Grant, subject to achieving stated outcomes, for the next three years.

The postholder will carry their own caseload of clients and will provide support to them virtually via Teams or over the phone with the option to see local clients face-to-face in Derby, working proactively with individuals to support them via a facilitated self-help approach.

Main duties of the job

This role involves managing a caseload of Supported Self-Help clients, delivering structured support to individuals experiencing early signs of mental health distress such as anxiety, depression, and bereavement. Key responsibilities include engaging clients effectively, signposting to additional resources, collaborating with community partners, and staying informed on relevant treatments and policies, whilstensuring services meet performance targets.

About Us

Derbyshire Mind is your local independent mental health charity. We provide a range of community mental health and wellbeing services designed to support people with mental health problems, improve mental health and wellbeing and to help promote better mental health and wellbeing for all throughout the population of Derby and Derbyshire.

Details

Date posted

21 August 2025

Pay scheme

Other

Salary

£20,671 a year pro rata of £25,494 FTE

Contract

Fixed term

Duration

1 years

Working pattern

Part-time

Reference number

B0397-25-0009

Job locations

Derby West Business Centre

Ashbourne Road

Derby

DE22 4NB

Job Description

Job responsibilities

Main Duties and Responsibilities

• To be responsible for a caseload of Supported Self Help clients.
• To work with people to overcome early signs of mental health distress such as anxiety, depression, stress, and bereavement.
• To follow a set programme, providing support via a facilitated self-help model, including signposting individuals to further support where required.
• To delivery an effective service to meet set targets.
• To establish positive client engagement and input, as well as being involved in promoting general aspects of wellbeing.
• To support with trialling different approaches to service delivery, in a variety of locations, whilst ensuring the quality of the service is not compromised.
• To build and maintain positive relationships with key partners, including referrers, community venues, local support services, other VCSE organisations, and local communities.
• To keep abreast of treatments, therapies, policy, legislation, and local services relating to the Supported Self Help service and mental wellbeing.
• To ensure that the Supported Self Help service is delivered in line with operational policies and procedures, including in relation to safeguarding, equal opportunities and health and safety.
• To capture and record all required data on individuals being supported, in an accurate, timely manner. Ensuring all referrals go through the digital platform and to manage the Charity Log processes efficiently to draw down referrals.
• To ensure service delivery meets organisational values and standards and is compliant with relevant regulatory frameworks (e.g., GDPR).
• To attend programme workshops and meetings, contributing to the learning and development of the programme.
• To carry out any other tasks as reasonably requested within the Supported Self Help Service, by their line manager, the Services Lead and/or any other senior manager of Derbyshire Mind.
  
  

Personal Development

• To undergo any training relevant to the role either internally or externally, most importantly the supported self-help training provided by national Mind.
• To actively participate in regular supervision sessions and team meetings.
• To participate in Personal Development plans and to undertake training and development as identified within these discussions.
  
  

General

• To always maintain a professional and confidential approach to work.
• To work in line with Derbyshire Mind policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, safeguarding, data protection and equal opportunities.
• To actively promote the aims and principles of Derbyshire Mind and take part in any Derbyshire Mind activities as directed.
• To maintain the confidentiality of any information gained during employment with Derbyshire Mind.
• The post holder will be required to travel across Derbyshire, and to be flexible in their approach to working from our office or home as appropriate/ required.
• The post requires flexible working, which may include some evening or weekend work on occasion.
  
  

This job description may be subject to joint review from time to time between the post holder and Derbyshire Mind.

Job Description

Job responsibilities

Main Duties and Responsibilities

• To be responsible for a caseload of Supported Self Help clients.
• To work with people to overcome early signs of mental health distress such as anxiety, depression, stress, and bereavement.
• To follow a set programme, providing support via a facilitated self-help model, including signposting individuals to further support where required.
• To delivery an effective service to meet set targets.
• To establish positive client engagement and input, as well as being involved in promoting general aspects of wellbeing.
• To support with trialling different approaches to service delivery, in a variety of locations, whilst ensuring the quality of the service is not compromised.
• To build and maintain positive relationships with key partners, including referrers, community venues, local support services, other VCSE organisations, and local communities.
• To keep abreast of treatments, therapies, policy, legislation, and local services relating to the Supported Self Help service and mental wellbeing.
• To ensure that the Supported Self Help service is delivered in line with operational policies and procedures, including in relation to safeguarding, equal opportunities and health and safety.
• To capture and record all required data on individuals being supported, in an accurate, timely manner. Ensuring all referrals go through the digital platform and to manage the Charity Log processes efficiently to draw down referrals.
• To ensure service delivery meets organisational values and standards and is compliant with relevant regulatory frameworks (e.g., GDPR).
• To attend programme workshops and meetings, contributing to the learning and development of the programme.
• To carry out any other tasks as reasonably requested within the Supported Self Help Service, by their line manager, the Services Lead and/or any other senior manager of Derbyshire Mind.
  
  

Personal Development

• To undergo any training relevant to the role either internally or externally, most importantly the supported self-help training provided by national Mind.
• To actively participate in regular supervision sessions and team meetings.
• To participate in Personal Development plans and to undertake training and development as identified within these discussions.
  
  

General

• To always maintain a professional and confidential approach to work.
• To work in line with Derbyshire Mind policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, safeguarding, data protection and equal opportunities.
• To actively promote the aims and principles of Derbyshire Mind and take part in any Derbyshire Mind activities as directed.
• To maintain the confidentiality of any information gained during employment with Derbyshire Mind.
• The post holder will be required to travel across Derbyshire, and to be flexible in their approach to working from our office or home as appropriate/ required.
• The post requires flexible working, which may include some evening or weekend work on occasion.
  
  

This job description may be subject to joint review from time to time between the post holder and Derbyshire Mind.

Person Specification

Experience

Essential

• Experience of providing mental health/wellbeing services to clients.
• Knowledge of common mental health presentations and of the issues relating to supporting people with a range of mental health and emotional wellbeing issues.
• Experience of using social care skills working face to face with the public.
• Experience of using a range of computer software packages and programmes, including Microsoft Office Word, Outlook, Excel, Teams, PowerPoint and SharePoint.
• Experience of using communication systems including email, internet, databases, and social media networks.
• A good knowledge of safeguarding considerations, risk assessments and health and safety.
  
  

Desirable

• Experience using a Client Management System (CMS) such as Charity Log, Views or similar.
• Personal experience of mental health problems.
  
  

Qualifications

Essential

• Educated to a good standard and/or at least two years relevant working experience. English and Mathematics at GCSE Grade C or equivalent.
• Level 3 qualification in Health & Social Care or equivalent.
  
  

Attitude and Approach

Essential

• Awareness of, and commitment, to the principles of equality, equity, diversity and inclusion.
• Self-motivated, enthusiastic and committed.
• Personal resilience and flexible attitude in the face of difficulties, able to manage own wellbeing
• Appreciation of, and a commitment to, working within the framework of Derbyshire Mind policies and procedures.
  
  

Essential

Skills and Abilities

• Able to assess clients for suitability and make appropriate onward signposting referrals when necessary.
• Able to work effectively with clients with a broad range of issues.
• Able to motivate people to engage in self-help activities.
• Able to assess and manage client risk and safeguarding issues.
• Able to accurately capture and record data.
• Able to communicate, both verbally and in writing, in an effective and accessible way with clients, staff and external agencies or partners.
• Excellent interpersonal skills and able to build strong working relationships with both internal and external stakeholders.
• Able to prioritise and manage time effectively.
• Able to work collaboratively as part of a team.
• Able to manage professional boundaries, deal with sensitive information and maintain strict confidentiality both in and out of the workplace.
  
  

Desirable

• Able to work independently and operate with minimum supervision, seeking advice and support where appropriate.
  
  

Person Specification

Essential

• Able to assess clients for suitability and make appropriate onward signposting referrals when necessary.
• Able to work effectively with clients with a broad range of issues.
• Able to motivate people to engage in self-help activities.
• Able to assess and manage client risk and safeguarding issues.
• Able to accurately capture and record data.
• Able to communicate, both verbally and in writing, in an effective and accessible way with clients, staff and external agencies or partners.
• Excellent interpersonal skills and able to build strong working relationships with both internal and external stakeholders.
• Able to prioritise and manage time effectively.
• Able to work collaboratively as part of a team.
• Able to manage professional boundaries, deal with sensitive information and maintain strict confidentiality both in and out of the workplace.
  
  

Desirable

• Able to work independently and operate with minimum supervision, seeking advice and support where appropriate.
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Mind

Address

Derby West Business Centre

Ashbourne Road

Derby

DE22 4NB

Employer's website

http://www.derbyshiremind.org.uk/ (Opens in a new tab)

Employer details

Employer name

Derbyshire Mind

Address

Derby West Business Centre

Ashbourne Road

Derby

DE22 4NB

Employer's website

http://www.derbyshiremind.org.uk/ (Opens in a new tab)

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