Membership Growth Host & Experience Champion

Frasers Group; Rawmarsh; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Free gym membership

Colleague discount across Frasers'品牌

Career progression opportunities

Group Training experience

Job summary

Everlast Gyms, part of Frasers Group, is seeking a Sales Host to grow our membership community by delivering exceptional customer experiences, driving sales and supporting retention. You’ll act as a brand ambassador, engaging with members and prospects to showcase fitness solutions and services.

In this role you’ll conduct tailored tours, close memberships, and collaborate with the team to reach sales targets while supporting events and member engagement.

Qualifications

• Passion for fitness, customer service and sales.
• Strong communication and relationship-building skills.
• Positive, confident and outgoing personality.
• Target-driven with a focus on achieving results.
• Strong organizational and administration skills.
• Ability to work independently and as part of a team.
• Flexible hours, including weekends and holidays.
• Experience in sales, hospitality, retail, leisure or customer service.
• Experience working toward sales or performance targets.
• Knowledge of membership sales or customer retention principles.
• Experience using sales, booking or membership systems.

Responsibilities

• Deliver exceptional experiences that convert prospects into members.
• Drive membership sales, renewals, upgrades and secondary spend opportunities.
• Conduct tailored club tours based on fitness goals and needs.
• Follow up enquiries and leads to maximise membership conversion.
• Build strong relationships with members to improve retention and engagement.
• Support the delivery of club sales and retention targets.
• Provide a friendly, professional environment for all members and guests.
• Promote products, services and fitness solutions available within the club.
• Support club initiatives and member engagement activities.

Skills

Passion for fitness

Customer service

Sales oriented

Communication

Team player

Job description

Everlast Gyms, part of Frasers Group, is seeking a Sales Host to grow our membership community by delivering exceptional customer experiences, driving sales and supporting retention. You’ll act as a brand ambassador, engaging with members and prospects to showcase fitness solutions and services.

In this role you’ll conduct tailored tours, close memberships, and collaborate with the team to reach sales targets while supporting events and member engagement.