Membership Growth & Experience Host

Frasers Group; Leicester; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free membership

Colleague discount

Recognition program

PT sessions

Training & development

Group Training

High-performance culture

Job summary

Everlast Gyms, part of Frasers Group, is seeking a driven Sales Host to welcome members, convert prospects and boost retention through exceptional service. You will act as a brand ambassador, delivering memorable experiences that align with our fitness-focused culture.

Join a fast-growing team where performance is recognised, training is available and career progression opportunities abound across clubs and initiatives.

Qualifications

• Passion for fitness and customer service.
• Ability to drive sales and engagement.
• Strong communication and relationship-building skills.
• Positive, outgoing personality with a target-driven mindset.
• Organised with good administration skills.
• Ability to work independently and as part of a team.

Responsibilities

• Deliver exceptional member experiences and convert prospects into members.
• Drive membership sales, renewals, upgrades and extra spend.
• Conduct tailored tours based on fitness goals and needs.
• Handle inquiries, follow up leads and support retention targets.
• Promote products and fitness solutions within the club.
• Maintain high standards of cleanliness, presentation and safety.

Skills

Sales

Customer service

Communication

Relationship building

Organisational skills

Teamwork

Flexibility

Weekend availability

Positive attitude

Job description

Everlast Gyms, part of Frasers Group, is seeking a driven Sales Host to welcome members, convert prospects and boost retention through exceptional service. You will act as a brand ambassador, delivering memorable experiences that align with our fitness-focused culture.

Join a fast-growing team where performance is recognised, training is available and career progression opportunities abound across clubs and initiatives.